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Front Desk Agent/night Auditor

2 months ago

Houston, United States Homewood Suites by Hilton Full time

**About us**

We are professional and agile.

Our work environment includes:

- Modern office setting
- Food provided

Front Desk Clerk/Night Auditor

**Duties**:

- Greet guests and provide excellent customer service
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Handle guest complaints or issues in a professional and timely manner
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area

**Experience**:

- Previous experience in a customer service role is preferred
- Familiarity with phone systems and basic computer skills
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and problem-solving abilities

We offer competitive pay, flexible scheduling, and opportunities for career growth. Join our team and be a part of creating memorable experiences for our guests

Pay: From $13.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Employee assistance program
- Employee discount
- Flexible schedule

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Overnight shift

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (preferred)

Ability to Commute:

- Houston, TX 77032 (required)

Work Location: In person

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