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Human Services Specialist 2
4 months ago
DEPAETMENT OF ECONOMIC SECURITY
- Your Partner For A Stronger Arizona. _
- DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._
- DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life._
**HUMAN SERVICES SPECIALIST 2**
Job Location:
Division of Child Care (DCC)
4635 South Central Avenue, Phoenix, AZ 85040
Posting Details:
**Salary**: $18.63-$20.21 Hourly
Grade: 17
Closing Date: 4/28/2024
This position is 100% an in office setting
Job Summary:
The Division of Child Care (DCC) is responsible for the development, oversight, and implementation of the Child Care and Development Fund State Plan, and additional federal child care relief investments which require states to ensure equitable access to high quality child care, focused on child development and well-being. DCC is seeking an experienced and highly motivated individual to join our team as an Eligibility Specialist (Human Services Specialist II). This position is responsible for determining financial and programmatic eligibility for child care services and managing an ongoing caseload.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
- Conduct client interviews for intakes and reviews on assigned caseload.
- Direct contact with contracted providers to authorize, change or stop childcare services.
- Research and prepare case histories.
- Counsel clients about the availability of different types of child care providers.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
- Operating automated equipment and how to navigate through multiple computer operating systems.
- Effective case management, including time management, priority setting.
- Local demographics Including community programs and resources.
Skill in:
- Conducting interviews in a time efficient manner while eliciting information needed.
- Listening, communication, written and oral skills.
- Diffusing hostile or angry customers.
Ability to:
- Absorb, interpret and assimilate large quantities of technical written material.
- Manage multiple responsibilities within time-frames.
- Exercise sound judgment within established guidelines.
Selective Preference(s):
- Case management experience; direct contact with clients/public assistance, experience in interviewing techniques.
Pre-Employment Requirements:
- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
**Benefits**:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Sick time accrued at 3.70 hours bi-weekly
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
- Flexible schedules to create a work/life balance
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Anthony Vallone at (480) 356-2946. Requests should be made as early as possible to allow time to arrange the accommodation.
