![W Services Group, LLC](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 days ago
W Services Group, LLC a leading North American Facilities Management Organization is seeking experienced customer service associates to join it's growing team. The Customer Service Associate is an ambassador of the company - promoting the W Brand.
We are looking to add to our team to support our continuing growth. Industry knowledge a plus but not mandatory. Our culture, plus continuous opportunities for growth have resulted in our industry low turnover rate.
Shifts - Various 8:00 am - 4:00 pm, 9:00 am - 5:00 pm, 10:00 am - 6:00 pm
**RESPONSIBILITIES include**:
- Coordinate service schedules
- Monitor attendance of staff for scheduled services
- Reschedule missed services
- Quality control calls to client locations
- Ensure completed services are updated and closed out for billing department
- Accept additional responsibilities or projects as needed.
- Provide assistance to others within & outside department as necessary due to business needs
**W Services Group offers a comprehensive benefit package**
- Medical, Dental & Vision Insurance Package
- Paid PTO & Holiday Pay
- 401K
- Competitive Pay
- Advancement Opportunities
Equal Employment Opportunities (EEO) to all employees and applicants for employment without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, veteran status, genetic information, or any other characteristic protected by law.
Pay: $21.50 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
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