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Disability Resources Professional Ii

4 months ago

Tucson, United States University of Arizona Full time

**Posting Number**
- req19526**Department**
- Disability Resource Center**Department Website Link**Location**
- Main Campus**Address**
- 1224 E Lowell Street, Tucson, AZ 85721 USA**Position Highlights**
- The Accessible Content and Media Coordinator (Disability Resources Professional II) supports the Disability Resource (DRC) in the delivery of accessible content and media to ensure access to all university constituents. The coordinator oversees the daily operations of alternative digital formats and media access, including, but not limited to, e-text, Braille, audio description, and captioning; responds to a variety of accommodation services inquiries from students, faculty, and staff concerning accessible content and provides technical and instructional support and guidance as needed; offers high quality customer-service in an often fast-paced, dynamic environment, and works as part of a team to ensure access.
- Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more_

The University of Arizona has been recognized for our innovative work-life programs.

**Duties & Responsibilities**
- Collaborates as part of a team to coordinate the production of alternate formats and media services. (75%)- Serves as primary contact in alternate formats and media access, including, but not limited to, e-text, Braille, audio description, and captioning, for all student and staff requests; meets to troubleshoot technology issues related to accessing content, using the University’s course accessibility tool, or provide Assistive Technology (AT) trainings.
- Maintains detailed information in departmental database to track requests, prioritize, and schedule production for services and communications regarding the status of accommodation requests to students, instructors, and DRC staff.
- Coordinates with DRC staff regarding instructor/faculty communications, including pre-semester planning and outreach.
- Participates in the hiring, training, scheduling, and supervision of student staff.
- Engages, as part of a team, in the development, evaluation, quality control, and revision of processes to ensure efficiency, accuracy, and timely delivery of content.
- As appropriate, grants access to university technologies and systems to support evaluating and creating accessible content.
- Reviews invoices from external agencies, verifies accuracy, and processes payment.

Works strategically to incorporate, promote, and increase awareness regarding universal access and inclusive design across campus digital environments. Collaborate to create information, trainings, and workshops for accessible content, design, and the University’s course accessibility tool.

As part of a team, supports accessibility for campus events and physical access.

Knowledge, Skills & Abilities:

- Understanding of disability and reasonable accommodations in higher education.
- Proficiency in Accessibility Information Management (AIM) database.
- Strong organizational and time management.
- Ability to learn new media systems and respond quickly to constantly changing technology.
- Strong customer service philosophy: including the ability to use good judgment, flexibility within established guidelines.

**Minimum Qualifications**
- Bachelor's degree or equivalent advanced learning attained through professional level experience required.
- Minimum of 3 years of relevant work experience is required.

**Preferred Qualifications**
- Preferred Qualifications:
- Experience with computer programs that convert printed materials into electronic format, e.g. scanning, OCR programs.
- Experience with the process of captioning media.
- Experience in the use of assistive technologies.
- Experience with instructional technologies used in higher education institutions.

**FLSA**
- Exempt**Full Time/Part Time**
- Full Time**Number of Hours Worked per Week**
- 40**Job FTE**
- 1.00**Work Calendar**
- Fiscal**Job Category**
- Legal Compliance**Benefits Eligible**
- Yes - Full Benefits**Rate of Pay**
- $47,356 - $59,195**Compensation Type**
- salary at 1.0 full-time equivalency (FTE)**Grade**
- 6**Compensation Guidance**
- The **Grade Range Minimum, Midpoint, and Maximum Fields** listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.**Grade Range Minimum**
- $47356**Grade Range Midpoint**
- $59195**Grade Range Maximum**
- $71034**Career Stream and Level**
- PC2**Job Family**
- Disability Resources**Job Func