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Customer Service Representative
3 months ago
**The Perfect Position for You**
Do you have a passion for people and animals? WVRC's Racine/Kenosha location has an immediate opening for a Client Service Representative
**Why you want to work at WVRC Racine/Kenosha**:
We have a fantastic work environment. We strive to keep a 'family feel', positive culture, and fun atmosphere. We recently moved into our brand new, state of the art facility. There is opportunity for growth and potential for cross training. We practice Gold Standard care for our patients and focus on a high level of hospitality for our clients.
Our veterinary receptionists provide the client with their first impression of our practice, where their family and their pets will be assisted by a friendly, smiling, compassionate staff member. We realize the importance of this first impression and are looking for someone who can show our clients compassion, attention, and the highest level of client service.
**Job Requirements**:
The Client Service Representative provides the first impression of the hospital to clients and patients. The Client Service Representative must be friendly, professional, courteous, and capable of handling many tasks at once with frequent interruptions. Client service representatives handle all incoming phone calls, complete the check-in and discharge process, and play a large role in communicating with the medical team and client throughout the visit. **Previous work in the veterinary field is preferred.**
**Essential Functions**:
- Prior experience in working with the public, computer, data entry and multi-line phone skills are required.
- Continually provide high levels of customer service to our clients and referring veterinarians.
- Communicate well; including ensuring the client is greeted warmly.
- Recognize the importance of appearance in both professional dress and the hospital’s cleanliness.
Full time employees are eligible for our comprehensive benefit package including Medical, Dental, Flexible Spending, 401k, paid time off and more
- Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado,_**_ _**_Ethos Veterinary Health _**_provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act._
- Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation._
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