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Aerospace Customer Service/account Manager
4 months ago
Well-established and fast growing Aerospace tube bending manufacturer is seeking a Sales Administrator to join our team.
Essential Duties And Responsibilities
- Reviews RFP’s (Request for Price), RFQ’s ( Request for Quote) and follow-on proposed contracts for acceptable terms and conditions prior to submitting to management for acceptance.
- Negotiates pricing, scheduling, and terms and conditions of contracts, administers contracts, coordinates flow of information and requests with outside contracts and PTB personnel.
- Follow-up on delinquencies/shipments with other departments and advises customers if there are any changes. Responds to telephone requests and or request from internal or external customers.
- Implement sales order entry, develop proficiency with visual operations system, manage sales order entry tool, review, create, coordinate with sales group to assure sales order accuracy and maintain associated sales metrics. Deals with customer queries where necessary.
- Enters sales orders, requests for job orders, submits pricing proposals, and ensures that all information included is accurate.
- Ensures security and confidentiality of data and information. Analyze and monitor internal office processes.
- Submits contractually required cost reports, status reports, progress reports and other data on a semi-monthly and quarterly basis
**Qualifications**:
Education: Bachelor’s degree in Business Administration or Marketing or successful performance of a formal development plan leading to a BS/BA degree is preferred.
Experience
- Ability to prioritize workload and adjust to multiple priorities.
- Over 5 years of sales support, sales contracts, customer service, business office experience for an aerospace manufacturing company.
Pay: $20.00 - $100.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 5 years
Schedule:
- Monday to Friday
Travel requirement:
- No travel
Application Question(s):
**Experience**:
- Aerospace: 5 years (required)
Work Location: In person
