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Program Coordinator, Learning
3 months ago
**Program Coordinator, Learning & Belonging**:
- Development - Finance & Administration, Staff Training
- 88416BR
**University Job Title**
- Program Coordinator
**Bargaining Unit**
- L34 - Local 34 (Yale Union Group)
**Time Type**
- Full time
**Duration Type**
- Regular
**Compensation Grade**
- Labor Grade D
**Wage Ranges**
- Click here to see our Wage Ranges
**Searchable Job Family**
- Communications/Editing/Teaching, Development, Secretarial
**Total # of hours to be worked**:
- 37.5
**Work Week**
- Standard (M-F equal number of hours per day)
**Work Location**
- Central Campus
**Worksite Address**
- 157 Church Street
- New Haven, CT 06510
**Work Model**
- Hybrid
**Position Focus**:
- Reporting to the Associate Director, Learning & Belonging, the Program Coordinator (PC) will be an essential part of the Organizational Learning and Development team. The PC will serve as the key administrative and programmatic support and fulfill a broad range of functions for Alumni Affairs & Development (AA&D). As a key member of the Organizational Learning and Development team, the PC will work closely with unit team members and partner teams.
- Responsibilities include the full range of administrative, organizational and logístical planning and execution for a range of programs and including tasks such as placing catering orders and conducting catering vendor relations, in-person and virtual scheduling, registration management, identifying and booking venues, producing Zoom meetings, managing Microsoft Teams and internal share drives, identifying and arranging for equipment/IT needs, ordering training/meeting materials, providing on-site and virtual support including room/Zoom meeting set-up (in person break-down, and sending post-event assessments. The PC is also responsible for learning program coordination, co-facilitation, and other on-site support as needed. The PC will draft monthly learning announcements, track learning program logistics, complete fiscal year end and annual plan documentation, assist with maintaining Workday Learning courses and DEI event lists, updating onboarding documents and orientation slides and resources, updating content on the AA&D Hub, and storing learning videos, resources and content in Teams and other formats; assisting with training room and storage management (e.g., setting up training rooms, coordinating all catering orders/retrieving/storing supplies and collecting mail); assisting with division orientation/onboarding programs; tracking budget expenses and producing budget/expense reports; maintaining vendor relations such as, tracking contracts with the Business Office, offering logístical support, direct communications, scheduling consultant calls and follow-up meetings, and requesting Zoom links and learning materials and preparing other requests as needed. Provide support and assistance to the Associate Director involving the coaching process for managers and staff, such as scheduling appointments, following up on next steps, assisting with Workday Learning recommendations and navigation.
**Essential Duties**
**Required Education and Experience**
- Six years of related work experience, four of them in the same job family at the next lower level and a high school level education; or four years of related work experience and an Associate degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education.
**Required Skill/Ability 1**:
- Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.).
**Required Skill/Ability 2**:
- Demonstrated ability to meet deadlines with mínimal supervision.
**Required Skill/Ability 3**:
- Excellent communication skills (verbal and written), with the ability to ensure that communications are accurate, timely, and helpful. Excellent proofreading skills. Professionalism and proven ability to maintain strict confidentiality.
**Required Skill/Ability 4**:
- Demonstrated outgoing, energetic and positive personality. Willingness to take on new projects and tasks. Ability to adapt readily to changing work demands. Works well with different personalities and in a team environment; adaptable.
**Required Skill/Ability 5**:
- Strong computer skills, experience with Microsoft Office Suite, especially Excel, as well as Zoom; comfort level with learning new multimedia tools.
**Weekend Hours Required?**
- Occasional
**Evening Hours Required?**
- Occasional
**Drug Screen**
- No
**Health Screening**
- No
**Background Check Requirements**
**COVID-19 Vaccine Requirement**
- The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:**Posting Disclaimer**
- The intent of this job description is to provide a representative summary of the essential func
