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Youth Rapid Rehousing Case Manager
3 months ago
Overview:
**Location**:Waterbury Housing Services (Waterbury, CT)
**Status**:Non-exempt, Full-time
**Hours Per Week**:37.5 hours per week
**Schedule**:Mon-Fri; 8:00 am - 3:30 pm (includes two 15-minute paid breaks per day)
**Scope & Purpose of Position**:To support and guide youth, ages 18-24, to safe, secure, and permanent housing.
**Responsibilities**:
- Assist youth in registering for and securing placement in training classes of their choice regarding employment and education.
- Assist youth leaving Waterbury shelters in locating decent, affordable housing.
- Attend and participate in meetings necessary to your job title, as requested, as well as staff meetings as scheduled by the supervisor or the Corps Officers.
- Be knowledgeable of all HUD definitions and requirements for ESG and CT RRP assistance.
- Communicate with the staff of referring shelters regarding program services.
- Complete statistical reports as requested promptly.
- Develop a Housing Service Plan with enrolled youth within three working days of initial enrollment, ensure implementation, and update plans as appropriate.
- Develop and implement a monthly schedule for outside resources to encourage and educate youth on specific community resources.
- Develop and maintain an updated list of available units.
- Educate youth and landlords on tenant/landlord rights and responsibilities.
- Establish rapport with landlords and the Housing Authority to discuss landlord support needs and concerns, unit availability, etc.
- Facilitate the relationship between tenants and landlords.
- Identity, screen, and enroll eligible individuals.
- Inspect housing units using HUD quality standards as guidelines.
- Maintain accurate and up-to-date files and records, including required documentation and confidential case management notes.
- Network with CT ESG Provider and CT Coalition to End Homelessness to request financial assistance to eligible clients for RRP services and coordinate handling third-party payments to vendors.
- Network with human services agencies to coordinate support to enrolled youth.
- Participate in program development and implementation with other "At Home Connecticut" agencies and with the Connecticut Department of Social Services as requested by the supervisor.
- Provide crisis intervention as needed.
- Provide ongoing intense case management to the youth accepted into the program for the duration of their enrollment.
- Provide support and follow-up services to youth leaving the shelters and their landlords to establish and maintain rental stability.
- Survey youth and landlords to measure satisfaction with housing support.
- Take referrals from the housing placement committee directly from the Coordinated Access Network (CAN).
- Visit all shelters within the CAN geographic area regularly for screening and outreach to youth.
- Provide tenant education, etc.
- Visit youth in their homes for support of housing stability.
Qualifications:
- Bachelor’s Degree in human services or a minimum of two years of experience in a related field is required.
- Ability to function independently, with excellent time management skills.
- Ability to respond to changing conditions.
- Bilingual in English and Spanish is preferred.
- Communicate both verbally and in writing.
- Demonstrate excellent ability to engage with diverse populations.
- Good interpersonal, organizational, and oral/written communication skills.
- High energy level and solid work ethic.
- Knowledge and proficiency in Microsoft Office programs, particularly Excel and Word.
- Must complete KeepSAfe and other training requirements upon hire.
- Must have a valid Connecticut driver’s license.
- Work well in a team atmosphere.
- Will respect and promote the interest of The Salvation Army. The individual is not required to embrace the tenets of faith, but he/she is required to promote and respect the mission of The Salvation Army.
**T**he Salvation Army is pleased to offer a comprehensive benefit program to full-time employees who work at least 30 hours per week, including...**
- Comprehensive health care coverage, including dental/vision/hearing, with low cost employee premiums, co-pays, and deductibles
- Employer-funded pension plan (100% vested after five years of eligible service)
- Telehealth/online doctor visits
- $20K Basic Life Insurance including grief counseling services, funeral planning services, and will/power of attorney/legal document preparation (no cost to employee)
- Voluntary life insurance
- Short-term disability coverage (no cost to employee)
- Long-term disability coverage
- Supplemental insurance coverage options (Aflac, homeowners, auto, and pet insurance)
- Flexible spending accounts for health care and dependent care
- 403(b) tax-deferred annuity plan
- Generous paid time off, including holidays, vacation, sick, personal, bereavement, and marriage leave
- Eligibility for the federal government’s Public Student Loan Forgiveness Program
- Most important
