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Business Development Sales
3 months ago
**Business Development Sales (BDC) Internet Sales - AL**
**Job Location Desert Toyota Tucson **, AZ
**Description**
**Business Development Sales (BDC)**
**Desert Toyotoa in Tucson, AZ** is looking for experienced representatives in our Business Development Center. This is NOT a telemarketer position. Our representatives are responsible for engaging customers, building relationships, and ultimately helping them with their vehicle purchase. Desert Toyota is part of the Berge Group, a well-respected, family owned auto dealership group in the metro Phoenix and Tucson markets that has been selling and servicing vehicles in Arizona for decades.** **The staff is ready to help customers purchase a new or pre-owned vehicle in the greater Tucson area.
**Job Duties**:
- Answer and analyze all inbound leads and work with customer
- Answer all incoming phone calls using inbound scripts to schedule appointments
- Log all customer information/comments into CRM
- Respond promptly (within 10 minutes) to internet leads and contact customer by phone
- Contact customers using outbound scripts to schedule appointments for sales
- Schedule all future contact as needed
- Re-schedule no-show customer appointments
- Knowing your new / used car inventory
- Forward all customer concerns to BDC Manager and follow-up
- Excellent professional presentation for a selected clientele.
**Skills & Experience**:
- Customer service phone experience required
- Automotive experience preferred
- Must have strong customer service acumen
- Excellent conversational skills
- Must enjoy working with other professionals in a very friendly and team oriented environment
**Requirements**:
- Must be have excellent attendance.
- Able to work any shift that has been assigned. Must be flexible with your schedule ? i.e. nights, weekends, holidays
- Must be able to handle heavy phone contact
Competitive pay plan with Salary Plus Commission
We offer a full benefits package including medical, dental, short term disability, long term disability, and voluntary life insurance. The Berge Group also provides employer paid Basic Life Insurance and 401(K) with a company-match.
