Consultant, Technical Solutions
3 weeks ago
**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
- Primary technical point of contact for a small portfolio of our strategic Acquirer Solution Partners, addressing any technical challenges or operational issues that may arise.
- Manage escalations until the issues have been resolved.
- Oversee and coordinate implementations and provide as-needed consultative integration guidance to assist the partner in onboarding new Acquirer Solution merchants.
- Educate Acquirer Solution Partners on how new CyberSource products and functionalities may contribute to and enhance their business models.
- Work with your portfolio of Acquirer Solution Partners to develop best practices for technical implementation and support.
- Define engagement processes between Acquirer Solution Partners, their end-merchants, and CyberSource teams.
- Advocate product enhancement requests with our cross-functional teams and be the voice of Product Readiness back to the partner.
- Lead product trainings and workshops, work with internal training teams to build out Best-in-class training for partner support teams and the partners clients.
- Build and maintain deep product knowledge in CyberSource products and services.
- Partner with our Alliance & Partner Success teams to build relationships with technical and business contacts with our Acquirer Solution Partners.
- Drive a partner-centric ethos within the Client Services team, leading an optimized team across Technical Account Management, Implementation Support and any other partner-focused resources such as Product Support Engineers and Product Readiness that may have been hired for each partner.
- Be responsive to larger initiatives being driven globally from the Senior and Executive leadership.
This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.
**Qualifications** Basic Qualifications**
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
**Preferred Qualifications**
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- A track record of a strong customer focus.
- Experience in a Customer Support and Technical Account Management role.
- Payment industry experience
- Able to skillfully prioritize and manage concurrent projects and issues.
- Excellent written and verbal communication skills
- Experience in working with cross-functional & cross-departmental and virtual teams
- Self-starter with strong organization and resolution management skills
- Must work well as a part of a team
- Must demonstrate strong complex problem-solving capabilities
- Has competency in a technical skillset, such as networking principles or coding.
**Additional Information** Work Hours**: Varies upon the needs of the department.
**Travel Requirements**: This position requires travel 5-10% of the time.
**Mental/Physical Requirements**: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
**U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 94,800 to 171,750 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this
-
Consultant, Technical Solutions
3 weeks ago
San Francisco, United States Visa Full timeJob DescriptionJob DescriptionCompany DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative,...
-
Technical Solutions Consultant
2 weeks ago
San Jose, United States Genesis10 Full timeOur client, the world's leading search engine and technology company, is seeking a Technical Solutions Consultant. This is a 9 month + contract and hybrid remote position located in San Jose, CA. Summary The client's communication suite products are growing rapidly and getting increasingly popular with users globally. We are looking for an experienced...
-
Advisory Solution Consultant
2 weeks ago
San Francisco, United States ServiceNow Full time**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Sr. Solution Consultant
1 week ago
San Francisco, California, United States Workday Full timeWelcome to Workday - Sr. Solution ConsultantYour work days are brighter here. At Workday, it all began with a friendly chat over breakfast. When our founders met at a sunny California diner, they hatched a plan to revolutionize the enterprise software market. Our unique culture, centered on putting our people first, sets us apart. We believe in a healthy,...
-
Clinical Solutions Delivery Consultant
1 month ago
San Francisco, California, United States Philips Full timeJob TitleClinical Solutions Delivery Consultant - Northern CaliforniaJob DescriptionThe Clinical Solutions Delivery Consultant may travel 75-95% for the clinical delivery of HPM solutions to customers. You will collaborate with customers, Customer Project Managers, Clinical Solution Implementation Consultants (CSIC), Clinical Solution Workflow Consultants...
-
Clinical Solutions Delivery Consultant
4 weeks ago
San Francisco, California, United States Philips Full timeJob TitleClinical Solutions Delivery Consultant - Northern CaliforniaJob DescriptionThe Clinical Solutions Delivery Consultant may travel 75-95% for the clinical delivery of HPM solutions to customers. You will collaborate with customers, Customer Project Managers, Clinical Solution Implementation Consultants (CSIC), Clinical Solution Workflow Consultants...
-
Sr. Advisory Presales Solution Consultant
4 weeks ago
San Francisco, California, United States ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Sr. Advisory Presales Solution Consultant
1 month ago
San Francisco, California, United States ServiceNow Full timeCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Clinical Solution Consultant
4 weeks ago
San Francisco, California, United States National Black MBA Association Full timeJob TitleClinical Solution Consultant – CV Ultrasound (San Francisco, CA)Job DescriptionClinical Solution Consultant – CV Ultrasound (San Francisco, CA)As a Clinical Solution Consultant (CSC), for Cardiovascular Ultrasound, (CV), you are the clinical expert and liaison to our CV Ultrasound Business with a focus on your assigned territory. Working closely...
-
Senior Solutions Consultant
2 weeks ago
San Francisco, United States Flexport Full timeMake information exchange in global trade easy for everyone by efficiently, securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem. The opportunity: We are looking for a talented Solutions Consultant to join our team! In this role you will bridge the gap between Operations and Engineers to ensure the successful...
-
CVI Technical Solutions Mgr
4 weeks ago
San Antonio, United States Innova Solutions Full timeInnova Solutions is immediately hiring for a Data Analytics Consultant.Duration: 12 monthsPosition Type: ContractLocation: San Antonio, TXAs a Data Analytics Consultant, you will: Performs technical review and analysis of initiatives designed to meet customer requests or need. Ensures project results meet goals of CVI initiatives regarding technical quality,...
-
CVI Technical Solutions Mgr
4 weeks ago
San Antonio, United States Innova Solutions Full timeInnova Solutions is immediately hiring for a Data Analytics Consultant.Duration: 12 monthsPosition Type: ContractLocation: San Antonio, TXAs a Data Analytics Consultant, you will: Performs technical review and analysis of initiatives designed to meet customer requests or need. Ensures project results meet goals of CVI initiatives regarding technical quality,...
-
Senior Technical Consultant
1 week ago
San Francisco, California, United States Workday Full timeYour work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...
-
Clinical Solution Consultant
1 month ago
San Francisco, California, United States Philips Full timeJob TitleClinical Solution Consultant - CV Ultrasound (San Francisco, CA)Job DescriptionClinical Solution Consultant - CV Ultrasound (San Francisco, CA)As a Clinical Solution Consultant (CSC), for Cardiovascular Ultrasound, (CV), you are the clinical expert and liaison to our CV Ultrasound Business with a focus on your assigned territory. Working closely...
-
Clinical Solution Consultant
4 weeks ago
San Francisco, California, United States Philips Full timeJob TitleClinical Solution Consultant - CV Ultrasound (San Francisco, CA)Job DescriptionClinical Solution Consultant - CV Ultrasound (San Francisco, CA)As a Clinical Solution Consultant (CSC), for Cardiovascular Ultrasound, (CV), you are the clinical expert and liaison to our CV Ultrasound Business with a focus on your assigned territory. Working closely...
-
Technical Solutions Consultant
2 weeks ago
San Jose, United States ICONMA Full timeTop 3 Daily Responsibilities: (3+ bullets of the main responsibilities on the assignment) Partner closely with OEM and carrier business development, product and engineering leads to understand product direction and ensure it is in alignment with partner needs. Track & prioritize all feature requests and bugs needed to complete project objectives through...
-
Solution Advisor
1 month ago
San Francisco, United States ECHO Technology Solutions Full timeJob Description Job Description Salary: DOE ABOUT US ECHO Technology Solutions (ECHO) is a Salesforce consulting firm headquartered in San Francisco. We take pride in the quality of services we provide for our clients and always go the extra mile to earn their trust. Our clients are spread across several industries and include some of the most prominent...
-
Solution Advisor
4 weeks ago
San Francisco, United States ECHO Technology Solutions Full timeJob Description Job Description Salary: DOE ABOUT US ECHO Technology Solutions (ECHO) is a Salesforce consulting firm headquartered in San Francisco. We take pride in the quality of services we provide for our clients and always go the extra mile to earn their trust. Our clients are spread across several industries and include some of the most prominent...
-
Clinical Solution Consultant
1 week ago
San Francisco, California, United States National Black MBA Association Full timeJob TitleClinical Solution Consultant– CV Ultrasound (San Francisco, CA)Job DescriptionSales Support, Clinical Solution Consultant– CV Ultrasound (San Francisco, CA)As a Clinical Solution Consultant (CSC), for Cardiovascular Ultrasound, (CV), you are the clinical expert and liaison to our CV Ultrasound Business with a focus on your assigned territory....
-
Solutions Consultant
3 weeks ago
San Francisco, California, United States Federato Full timeFederato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc. Federato's...
