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Advisory Solution Consultant

3 months ago

San Francisco, United States ServiceNow Full time

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

As a member of ServiceNow’s Enterprise Solution Consulting team, you will be a key technical contributor supporting advanced Service Management solutions. You will guide revenue generation across multiple product lines with the support of Sales, Product Management, the partner ecosystem, and the executive team. This is a hands-on technical role requiring the ability to go wide and deep on functional capability when necessary but also think strategically when positioning broader solutions throughout the sales cycle.

What you get to do in this role
- The Solution Consultant is a technical leader with the ability to align customer use cases with product capabilities. ServiceNow offers several product categories, and the Solution Consultant will often articulate combined capabilities to present sophisticated solutions that solve a wide array of business problems.
- Support product sales as a technical and domain expert of a customer-facing sales team
- Evaluate customer requirements and align them with product capabilities.
- Inspire customers to both see and pursue a broader horizon
- Lead discovery sessions to determine customers' challenges and present product demonstrations to align with customer needs
- Build trusted and enduring relationships with your customers.
- Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
- Collaborate with colleagues. Learn and develop best practices with other Solution Consultants to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows

**Qualifications** To be successful in this role you have**:

- 7+ years of pre-sales solution consulting or sales engineering experience
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
- Travel, as necessary

FD21

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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