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Service Manager

4 months ago

Wayland, United States Goodyear Commercial Tire Full time

**General Description**:
As a Service Manager you will perform managerial duties for a Commercial Tire Center, which is an "on-highway" location, providing light mechanical service and tire service to the Commercial Trucking industry.

**Responsibilities will include but not be limited to**:

- Provide exceptional customer service to ensure long term growth in sales and profits.
- Work to ensure center profitability.
- Facilitate communications throughout the center while working closely with the General Manager.
- Assist in technical areas as needed.
- Inventory management
- Assist with training, coaching, and development of associates.
- Coordinate daily work duties by communicating specific work assignments and responsibilities to associates and hold them accountable.
- Provide "Service Excellence - Always" to meet the service goals of the location and customers.
- Comply with all safety policies and practices.
- All other duties as assigned by management.
- Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting

**Basic Requirements**:

- At least Three year of relevant experience in problem solving and repair work (Service and/or management experience is required).
- Must be willing to work scheduled shifts including nights and weekends.
- Must have a valid driver's license for the type of vehicle required for the position and be able to meet commercial driver qualification requirements.
- Must be at least **21 **years of age.
- No relocation is being offered for this position

**Preferred Qualifications**:

- High School Diploma or GED preferred
- Strong oral and written communication ability.
- Commitment to follow all safety procedures and work in a safe manner.
- Must be able to work in a results-oriented, fast-paced environment as part of a team.
- Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.

Pay: $25.00 - $28.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Day range:

- Monday to Friday

Shift:

- Evening shift

**Experience**:

- Tire service management: 3 years (required)

Ability to Commute:

- Wayland, MI 49348 (required)

Work Location: In person