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Assistant Store Manager

2 months ago

Wayland, Massachusetts, United States Family Farm and Home Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Family Farm and Home. As a key member of our store management team, you will be responsible for managing the store in the absence of the store manager and providing exceptional customer service.

Key Responsibilities
  • Store Operations: Manage the store's day-to-day operations, including inventory management, merchandising, and shrink control.
  • Customer Service: Provide exceptional customer service, ensuring that customers have a positive shopping experience.
  • Team Management: Supervise and motivate a team of sales associates, providing coaching, counseling, and disciplinary actions as needed.
  • Financial Management: Assist the store manager in preparing the annual budget, scheduling expenditures, and analyzing variances.
  • Marketing and Sales: Assist the store manager in determining marketing strategy changes, reviewing operating and financial statements, and departmental sales records.
Requirements
  • Leadership Skills: Demonstrate excellent leadership and problem-solving skills, with the ability to manage with limited supervision.
  • Communication Skills: Possess good oral and written communication skills, with the ability to effectively interact with customers, vendors, and other associates.
  • Customer Service: Understand and promote aggressive customer service, with a focus on providing a positive shopping experience.
  • Management Skills: Possess good management and organizational skills, with the ability to understand and interpret data presented in statistical or numerical form.
  • Physical Demands: Be able to stand for extended periods, move and handle boxes of merchandise and fixtures, climb up and down ladders, reach, bend, twist, kneel, and lift up to 50 lbs.
What We Offer

At Family Farm and Home, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.