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Customer Service Representative

3 months ago


Hilton Head Island, United States Hilton Head Public Service District Full time

**Title**
Customer Service Representative
**Pay**
$40,000-60,000 annually w/benefits
**Location**
21 Oak Park Dr, Hilton Head Island, SC 29926

**Job Summary**

**Responsibilities**
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Provide pricing and delivery information.
- Direct requests and unresolved issues to the designated resource.
- Record details of inquiries, comments, and complaints.
- Record details of actions taken.
- Manage customer accounts.
- Follow up on customer interactions.

**Eligibility**
- Associates Degree or higher preferred
- Knowledge of customer service principles and practices.
- Relevant computer skills.
- Ability to type and manage keyboard controls.
- Relevant software knowledge.