Front Desk Manager

1 week ago


Houston, United States Camp Bow Wow Houston Hobby Full time

**Dreaming about being around dogs all day? If yes, we are excited for you to come meet our pack We are a brand new dog boarding, daycare, and grooming facility located by Hobby Airport. We are looking for dog lovers like you to help our pup's have the time of their lives while they are with us.**

**About the Job**

The Front Desk Manager will assist with dog care, data entry, scheduling and confirming appointments / reservations, greeting all pet parents and dogs, selling baths / packages, administrative task of filing / client information / answering pet parent questions via phone and in person, cleaning, preparing dog meals and providing excellent customer service.

**Position will be eligible for our monthly goal based bonuses.**

**Primary Responsibilities**

Greeting all pet parents and dogs.

Checking in and out dogs.

Front desk administrative duties of data entry, computer maintenance, phone calls, filing and updating client information.

Scheduling and confirming appointments and reservations.

Promote and Sell baths, day care and boarding packages and training sessions.

Cleaning throughout front and back areas.

MAINTAINING A SAFE ENVIRONMENT

Provide excellent customer service.

Be active and attentive to dogs and pet parents at all times.

**Essential Skills**

Extremely energetic, outgoing, upbeat with a positive personality.

Must be able to work at a fast pace, in a team environment, and have exceptional customer service skills

MUST LOVE DOGS - the noise, the hair, the messes the love, and the smiles

**Requirements**:
Must have a high school diploma or equivalent.

At least 18 years or older.

Be able to lift dog food and supplies.

Constantly walk and/or stand entire shift.

**Reporting**

Camp Manager

**Availability**

Hourly position. Must be able to work flexible schedule - Camps are open 7 days/week, 6:00am to 7:30pm, weekends and holidays are required but time off is permitted with advance notice.

Weekend availability and working either Christmas or Thanksgiving is required for this position

Work Remotely
- No

**Job Types**: Full-time, Part-time

Pay: $9.00 - $13.00 per hour

**Benefits**:

- Employee discount
- Flexible schedule

Schedule:

- 8 hour shift
- Holidays
- Weekends as needed

Work setting:

- In-person

Work Location: In person


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