Front Desk Manager

3 days ago


Houston, United States Woof Gang Bakery & Grooming - Heights Houston Full time

Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Manager. As the Front Desk Manager, you will be responsible for overseeing the daily operations of the front desk area and ensuring exceptional customer service. This is a key role in our organization, as you will be the first point of contact for our customers and play a vital role in creating a positive and welcoming experience.

**Responsibilities**:

- Manage and supervise front desk staff, including scheduling, training, and development
- Ensure smooth operation of the front desk area, including managing check-in/check-out processes, handling inquiries, and resolving customer issues
- Monitor inventory levels and coordinate with other departments to ensure adequate stock of supplies
- Conduct employee orientation and provide ongoing training to front desk staff
- Implement and maintain efficient shift management procedures to optimize productivity
- Oversee retail sales activities, including pricing, merchandising, and stock management
- Maintain a clean and organized front desk area

**Skills**:

- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent communication skills, both verbal and written
- Proven experience in retail sales and retail management
- Ability to train and develop employees effectively
- Strong organizational skills with attention to detail

We offer competitive compensation along with opportunities for career growth within our organization. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Please note that all positions at our company are paid positions.

**Job Type**: Part-time

Pay: $14.00 - $17.00 per hour

Expected hours: 30 per week

Experience level:

- 5 years

Shift:

- Morning shift

Weekly day range:

- Monday to Friday

Ability to Relocate:

- Houston, TX 77007: Relocate before starting work (required)

Work Location: In person


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