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Customer Service Associate
4 months ago
**About us**
This and That Hardware is a small business in Ridgefield Park, NJ 07660. We are professional and engaging.
Our work environment includes:
- Casual work attire
- Regular social events
- Maintains the shop and warehouse environments by keeping them neat and orderly, straightening, and stocking merchandise
- Will schedule/coordinate truck services, communicate with drivers for maintenance needs, maintain parts & inventory for the shop, and keep the shop environment organized
- Assist manager/owner to regulate activities with technicians, customer service representatives, and administrative personnel
- File company forms, invoices, and spreadsheets
- Assists with display of new merchandise, Re-stock merchandise, and transportation of merchandise and materials to our technicians and retail locations
- Participate in various maintenance projects as needed
- Basic math skills, the ability to write and communicate clearly required
- Excellent customer service orientation and a focus on customer satisfaction is required
- Proficient computer skills (typing, MS Office, etc.)
Physical Requirements and Working Conditions:
- The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee may be required to sit, stand, walk, hear, talk, read, balance, use hands, use fingers, reach, stoop, kneel, crouch, crawl, push or pull. The employee must be able to lift or move objects weighing up to 100 pounds. The noise level in the work environment is usually moderate.
- Must be capable of operating a forklift
- Perform all duties as prescribed by immediate supervisor.
- Communicate all questions and concerns to immediate supervisor.
- Must be 18 years or older
Pay: $15.00 - $22.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
**Education**:
- High school or equivalent (preferred)
**Language**:
- English (preferred)
License/Certification:
- Driver's License (required)
Work Location: In person
