Customer Service Associate

2 months ago


College Park, United States Aurora Ripple Enterprises Full time

Our Customer Service Associates are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance.

Upon joining our goal-driven, energetic team, the Customer Service Associate will receive two weeks of intensive hands-on training to become a resident expert in...

  • The products and services available
  • Consultative sales techniques
  • Account activation, delivery methods, and installation details
  • Proper compliance procedures and handling of confidential customer information
  • And more
The training for our Customer Service Associates does not stop there either Our firm is highly passionate about ongoing personal and professional development, which is why we actively participate in virtual networking sessions, attend conferences from industry-leading executives, and daily practice scenarios.

As our Customer Service Associate, you will use a lead-based system to meet customers. The primary objective of each customer interaction is to greet, qualify, recommend, and close, so our Customer Service Associates must be hospitable, professional, understanding, and active listeners. You will also...
  • Follow all CDC and local mandates while working with customers. Your safety and the customers are our top priority, and we will not compromise that
  • Accurately complete, send, and file product and service order forms following our privacy and confidentiality guidelines
  • Be encouraged to evaluate our current onboarding and training procedures, determine ways to improve the customer relationship, solidify the sales cycle, etc.
  • Work with fellow Customer Service Associates within the customer service department to set attainable customer outreach and acquisition targets
  • Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client
You will be successful in the Customer Service Associate position if you...
  • Have at least 1-2 years of experience in customer service, sales, or client-facing position
  • Individuals with retail or hospitality experience perform exceptionally well due to their excellent communication and problem-solving skills
  • Take pride in your achievements. You always give 100% and embrace challenges with open arms. Don't worry; our team will be there if you need help
  • Have a sense of humor. Let's face it. In this day and age, we should all try to laugh a little more and enjoy the moment.
  • Believe in your ability to make a difference. Whether that is working one-on-one with a customer or taking part in one of our charity events
  • Are results-focused, but also on the right way to get them. We will not ever compromise our value and integrity, and we expect the same from our employees


This is a full time, in-office position based in the Greater DC area. We are looking for candidates that are able to start immediately, so you must be local to the area.

  • College Park, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy College Park Do you have a passion for helping others? At the Massage Envy franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their...


  • College Park, Maryland, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and operational goals of the store.Key...


  • College Park, Maryland, United States Massage Envy Full time

    Overview:We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Associate at Massage Envy College Park. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.Key Responsibilities:Provide outstanding...


  • College Park, Maryland, United States The Hertz Corporation Full time

    As a Customer Service Associate at The Hertz Corporation, you will be responsible for interacting with customers who come to the counter to process their rental. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Qualify and process customer rentals with accuracy...


  • State College, United States Wegmans Full time

    Wegmans - JobID: F1AA6BC0DC3C4D06915FC4CB4EB8463E [Retail Associate / Team Member] As a Customer Service Rep at Wegmans, you'll: Exhibit enthusiasm in the exceptional products offered; Demonstrate your passion for food and share that knowledge with customers; Make a difference in a customer's day and be the reason they return to the store; Become part of an...


  • State College, Pennsylvania, United States The GIANT Full time

    Job SummaryThe Customer Service Associate is responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. This role involves bagging items at checkout, restocking shelves, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent customer service and respond to...


  • College Park, Maryland, United States CVS Health Full time

    At CVS Health, we're committed to delivering exceptional customer experiences in a dynamic retail environment. As a Retail Store Associate, you'll play a vital role in shaping the future of healthcare for individuals, businesses, and communities. With your talents and expertise, you'll help us positively impact customers at every touchpoint.Key...


  • State College, United States FedEx Full time

    FedEx - JobID: PDX_FEC_B3C8636A-5F82-43A3-BB94-F693188C8E24_240129 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...


  • Woodland Park, Colorado, United States KARROD LLC Full time

    Job OverviewWe are seeking a skilled Customer Service Associate to join our team at KARROD LLC.The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Responsibilities include:Providing exceptional customer service to our clientsPreparing and serving food items to our customersWorking...


  • College Station, Texas, United States Malek Service Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Malek Service. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesSchedule appointments for HVAC, Plumbing, and Electrical serviceEnsure a...


  • College Station, Texas, United States Texas A&M University Full time

    At Texas A&M University, we are seeking a highly skilled Customer Service Associate III to manage patient flow from arrival to treatment area. This role requires providing exceptional customer service, making clients and patients feel comfortable and welcome. The ideal candidate will assist in managing patient flow, ensuring a smooth and efficient experience...


  • College Station, United States Malek Service Full time

    Join Our Elite Team of Customer Service Superstars! Are you ready to be the voice of excellence in customer service? We're searching for individuals who thrive in over-the-phone interactions, demonstrating exceptional problem-solving skills and radiating positivity with every call. Not only will you enjoy a stable base pay, but you'll also benefit from our...


  • College Park, Maryland, United States Aurora Ripple Enterprises Full time

    Aurora Ripple Enterprises is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide fast, friendly service to customers via phone, email,...


  • College Park, United States Aurora Ripple Enterprises Full time

    Are you looking for a company that: Values its people by providing training and skill development? Has a winning culture with a team environment and friendly competition? Believes in promoting from within based on results, not seniority? We believe that our Customer Service Representatives are the key to our success, so we make sure we are able to attract...


  • College Park, Maryland, United States Reginald Belcher - State Farm Agent Full time

    Job OverviewAs a valued member of the Reginald Belcher - State Farm Agent team, you will play a crucial role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the opportunity...


  • College Park, Maryland, United States Bagels 'n Grinds Full time

    We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-of-house staff, you will be responsible for delivering exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and welcoming environment.Responsibilities:Take customer...


  • Tinley Park, United States Palermo's Pizzeria Part time $15 - $17

    Customer Service (Food Service).Palermo's Pizzeria in Tinley Park, IL is seeking an energetic and detail-orientated Customer Service Associate.Must be able to start at 3:00 pm. Flexible schedule. Duties:Take customer orders.Monitor online orders.Dispatch delivery orders.Follow closing procedures.Qualifications:Should have experience dealing with customers,...

  • Pharmacy Associate

    4 weeks ago


    State College, Pennsylvania, United States The GIANT Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Pharmacy Associate to join our team at The GIANT Company. As a Pharmacy Associate, you will play a vital role in providing exceptional customer service and supporting the pharmacy team in delivering high-quality patient care.Key ResponsibilitiesProvide prompt and courteous service to customers...


  • Villa Park, United States Jet Brite Full time

    Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Jet Brite located at 153 Roosevelt Rd, Villa Park, IL, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere where people...


  • Orchard Park, NY, United States Government Employees Insurance Company Full time

    Customer Service Representative – Buffalo, NY Ask your recruiter for details about salary! When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Getzville, NY...