Customer Service Associate

3 weeks ago


Park River, United States Northdale Oil Full time
Job DescriptionJob Description

Job Overview

The Customer Service Associate helps perform the day-to-day convenience store operations. The Customer Service Associate is a vital member of our organization, playing an essential role in ensuring a positive experience for customers and a great work environment for team members. The self-motivated, service-orientated individual will be accountable for demonstrating Northdale’s culture of exceptional customer service and team orientated mindset.

Responsibilities and Duties

  • Maintain a high level of customer service.
  • Register sales on cash register.
  • Collects payments by accepting cash, check, charge, or credit card payments from customers and makes change for cash customers if necessary.
  • Maintain a positive work environment for all team members.
  • Balance cash drawer at end of shift.
  • Generate accurate till reports for each register.
  • Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
  • Perform procedures to ensure the store is clean and stocked.

Qualifications

  • Some high school education preferred.
  • Specific skills:
    • Effective communication skills.
    • Comfortable working in a fast-paced environment, multi-task, and problem-solve.
    • Strong work ethic.
    • Positive Attitude


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