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Client Coordinator/intake Specialist

1 month ago

Chicago, United States CST Academy Full time

**Are you looking to be part of an innovative company located in the Lincoln Park/Bucktown neighborhood that values collaboration, growth, and a positive work environment?**

The Intake Specialist position requires exceptional organization, communication, and interpersonal skills. The Intake Specialist will communicate with clients as well as collaborate internally.

**Responsibilities**:

- Answer phone calls and inquiries from clients
- Gather patient information and create records
- Schedule evaluations with families and therapists
- Onboard new families
- Other administrative duties as needed

**Qualifications**:

- Bachelor's degree in business or a related field
- Professional presence and demeanor with ability to exercise good judgment and discretion
- English proficiency, verbal and written. Spanish proficiency is a plus
- Attention to detail, dependability, punctuality
- Experience working both independently and in a demanding, team-oriented environment
- Proactive self-starter with strong quality control focus and ability to meet deadlines
- Excellent communication, customer service, and organization skills
- Flexibility to adapt to fast-paced, changing priorities, and ability to balance multiple projects simultaneously

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Language**:

- Spanish (preferred)

Work Location: In person

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