Bilingual (Spanish) Intake Specialist

1 week ago


Chicago, United States McHargue & Jones, LLC Full time

**Sales and/or law firm background preferred**

We are seeking a highly motivated intake specialist to join our growing law firm. With a team of experienced attorneys, we are dedicated to providing exceptional legal representation to our clients when they need us most after an injury. As an Intake Specialist, you will be the first point of contact for individuals seeking legal representation for personal injury and workers compensation cases. Your primary responsibility will be to gather essential information from potential clients, evaluate the merit of their cases, and ensure they receive the assistance they need to start their legal process effectively.

**Responsibilities**:

- **Case Evaluation**:Conduct initial consultations to gather information about the potential client's case. Assess the viability of the potential case by evaluating the facts and circumstances surrounding the injury or accident. Collaborate with attorneys to determine the merit of claims.
- **Documentation and Record Keeping**: Maintain accurate and organized records of client interactions, case details, and relevant documents. Complete intake forms and paperwork required for new clients, ensuring all client data is confidential and handled in compliance with legal and ethical standards.
- **Client Support**: Provide information to potential clients about the legal process and the services offered by the firm. Offer guidance and resources to potential clients regarding medical treatment and documentation.
- **Team Collaboration**:Collaborate with attorneys and legal staff to streamline the intake process and maintain open communication. Participate in regular team meetings and training sessions to stay updated on procedures and changes.

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Health insurance
- Paid time off
- Retirement plan

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

Ability to Commute:

- Chicago, IL 60602 (required)

Work Location: In person



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