Current jobs related to Front Office Manager - Santa Barbara - Belmond Management

  • Front Office Supervisor

    1 week ago

    Santa Barbara, California, United States Hotel Californian Full time

    Job SummaryThe Guest Reception Supervisor is a key role at Hotel Californian, responsible for providing exceptional service to guests while maximizing room revenue and occupancy.Key ResponsibilitiesSupervise front office procedures and maintain a presence during peak traffic periods.Monitor and ensure that front desk agents are checking guests in and out...

  • Front Office Overnight Supervisor

    3 days ago

    Santa Barbara, California, United States Rosewood Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Overnight Supervisor to join our team at Rosewood Miramar Beach. As a key member of our Front Desk team, you will be responsible for ensuring the smooth operation of our overnight shift, providing exceptional guest service, and leading a team of front desk associates.Key...

  • Front Office Desk Representative

    1 week ago

    Santa Barbara, California, United States Rosewood Hotel Group Full time

    {"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Rosewood Miramar Beach. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProvide...

  • Front Office Overnight Supervisor

    2 weeks ago

    Santa Barbara, California, United States Rosewood Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Overnight Supervisor to join our team at Rosewood Miramar Beach. As a key member of our Front Desk team, you will be responsible for ensuring the smooth operation of our overnight shift, providing exceptional guest service, and maintaining the highest standards of hospitality.Key...

  • Front Desk Operations Manager

    2 weeks ago

    Santa Barbara, California, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Operations Manager to join our team at Azul Hospitality. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk department and providing exceptional guest service.Key ResponsibilitiesFront Desk Operations: Assist the Front...

  • Front Office Manager

    2 weeks ago

    Santa Rosa, California, United States Pyramid Global Hospitality Full time

    Front Office Manager Job DescriptionWe are seeking a highly motivated and experienced professional to lead our Front Office Team at Pyramid Global Hospitality. As a Front Office Manager, you will be responsible for ensuring the seamless and efficient movement of guests in and out of the hotel, while providing exceptional levels of service throughout their...

  • Front Office Overnight Supervisor

    2 weeks ago

    Santa Barbara, United States Rosewood Hotel Group Full time

    We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you. Rosewood Miramar Beach, a Rosewood Hotel, is seeking a Front Office Overnight Supervisor. This role requires the ability to assume responsibility for...

  • Front Office Operations Manager

    2 weeks ago

    Santa Rosa, California, United States Sandman Hotel Full time

    Job DescriptionJob Title: Front Office Operations ManagerJob Summary:We are seeking a highly motivated and experienced Front Office Operations Manager to join our team at Sandman Hotel. As a key member of our front office team, you will be responsible for ensuring the seamless and efficient movement of guests in and out of the hotel, while providing...

  • Social Services Designee

    4 months ago

    Santa Barbara, United States Front Porch Full time

    If you're looking for a career that provides more than competitive salaries and wages, and more than great benefits, then consider an opportunity with Vista Del Monte. You'll work for a company that recognizes it cannot meet its customers' needs without first meeting the needs of its employees. Under the supervision of the Director of Health Services, the...

  • Front Office Desk Representative

    3 days ago

    Santa Barbara, California, United States Rosewood Hotel Group Full time

    Front Desk Agent Job DescriptionWe're seeking a skilled and courteous Front Desk Agent to join our team at Rosewood Miramar Beach. As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Maintain complete knowledge of hotel...

  • Social Services Coordinator

    3 weeks ago

    Santa Barbara, California, United States Front Porch Full time

    Job Summary:The Social Services Designee is a key member of the Front Porch team, responsible for developing and implementing a balanced program of recreational activities and overseeing social service needs for residents at the Health Center.Key Responsibilities:Provides quality customer service to residents, families, co-workers, and vendors to ensure...

  • Front Office Desk Agent

    2 weeks ago

    Santa Barbara, United States Rosewood Hotel Group Full time

    We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you. Rosewood Miramar Beach, a Rosewood Hotel, is looking for a Front Desk Agent. This role is responsible for checking in/checking out hotel guests...

  • Supervisor - Guest Reception - Front Office

    2 months ago

    Santa Barbara, United States Hotel Californian Full time

    36 State St, Santa Barbara, CA 93101, USA Req #938 Wednesday, August 7, 2024 Hotel Californian fosters a creative, entrepreneurial, and energetic work environment. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the hotel. We strive to create a workplace culture that values family, work-life...

  • Front Desk Supervisor

    4 days ago

    Santa Barbara, California, United States Azul Hospitality Full time

    Job Title: Front Desk SupervisorJoin Azul Hospitality as a Front Desk Supervisor and take on a challenging role that requires excellent leadership and customer service skills. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and driving hotel revenue.Key Responsibilities:Guest Registration and...

  • Front Office Manager

    2 weeks ago

    Santa Rosa, California, United States Snow King Full time

    {"Overview": "At Snow King, we're committed to creating exceptional guest experiences. As a Front Office Manager, you'll lead our Front Office Team to ensure seamless guest movement and provide outstanding service throughout their stay.", "Key Responsibilities": "Manage guest inquiries, complaints, and requests promptly and professionally.Oversee check-in...

  • Front Office Manager

    2 weeks ago

    Santa Rosa, California, United States Sandman Hotel Full time

    About Us: At Sandman Hotel, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of...

  • Front Office Manager

    3 weeks ago

    Santa Rosa, California, United States Pyramid Global Hospitality Full time

    About the RoleWe are seeking a highly motivated and experienced Front Office Manager to join our team at Pyramid Global Hospitality. As a key member of our hotel operations team, you will be responsible for ensuring the seamless and efficient movement of guests in and out of the hotel, while providing exceptional levels of service throughout their stay.Key...

  • Licensed Vocational Nurse

    2 weeks ago

    Santa Barbara, California, United States Front Porch Full time

    Job Summary:Front Porch is seeking a skilled Licensed Vocational Nurse to join our team at Vista Del Monte. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and supervision to our residents.Key Responsibilities:Conduct resident assessments and develop individualized care plans to ensure optimal patient...

  • Facilities Maintenance Specialist

    2 weeks ago

    Santa Barbara, California, United States Front Porch Full time

    Job SummaryWe are seeking a skilled Maintenance Technician I to join our team at Front Porch. As a key member of our facilities team, you will be responsible for ensuring the effective overall maintenance, operation, and safety of our facilities.Key ResponsibilitiesFacilities MaintenancePerform routine maintenance tasks, including plumbing, electrical,...

  • Front Desk Agent/Bartender

    2 weeks ago

    Santa Barbara, California, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent/Bartender to join our team at Azul Hospitality. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, handling guest inquiries, and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesGuest...

Front Office Manager

3 months ago

Santa Barbara, United States Belmond Management Full time

The Front Office Manager is responsible for ensuring the daily operation of the Front Office including Bell/Valet, Reservations, Concierge, PBX in an attentive, friendly, efficient, and courteous manner providing all guests with quality service prior to and throughout their stay.

**Requirements**:
**Responsibilities**
- At least 5 years of progressive experience in front office luxury hotel
- Strong leadership skills required
- Must be proficient in Windows operating systems Company approved spreadsheets and word processing.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high-pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
- Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through
- Reservations in an attentive courteous and efficient manner. Follow up to ensure guest satisfaction.
- Motivate coach counsel and discipline all Front Desk personnel according to El Encanto Hotel Code of Conduct and S.O.P.'s.
- Ensure compliance to brand and company training using the steps to effective training and 360L platform.
- Prepare and conduct all Front Desk interviews and follow hiring procedures according to El Encanto Hotel S.O.P.'s.
- Conduct all 90 day and annual Front Office employee performance appraisals according to S.O.P.'s.
- Develop employee morale and ensure training of Front Office team members.
- Maximize room revenue and occupancy by reviewing status daily. Analyze rate efficiency monitor credit report and maintain close observation of daily house count.
- Supervise the Night Audit function and monitor the House Charge Worksheet and Flash Report for accuracy.
- Participate in required M.O.D. program as scheduled.
- Be responsible for developing front office managers including sign-off on all competencies and assist in his/her placement.
- Ensure all end of the month report dates are met.
- Review Front Office staff's worked hours for payroll compilation and submit to accounting on a timely basis.
- Prepare employee Schedule according to business forecast payroll budget guidelines and productivity requirements. Present wage progress Report to General Manager and Financial Controller weekly.
- Ensure that no-show revenue is maximized through consistent and accurate billing.
- Maintain El Encanto Hotel S.O.P.'s regarding Purchase Orders vouchering of invoices and checkbook accounting.
- Ensure that Wage Progress Productivity are completed on a timely basis according to El Encanto Hotel S.O.P.'s.
- Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
- Work closely with Accounting on follow-up items i.e. returned checks rejected credit cards employee discrepancies etc.
- Operate all aspects of the Front Office computer system including software maintenance report generation and analysis and simple programming.
- Monitor proper operation of the P.B.X. console and ensure that employees maintain El Encanto Hotel S.O.P.'s in its use.
- Monitor the process of taking reservations ensuring that El Encanto Hotel standards courtesy and up selling techniques are maintained.
- Greet and welcome all guests approaching the Front Desk in accordance with El Encanto Hotel S.O.P.'s.
- Ensure implementation of all El Encanto Hotel policies and house rules.
- Understand hospitality terms.
- Operate radios efficiently and professionally in communicating with hotel staff.
- Ensure the proper use of radio and earpieces etiquette within the department.
- Coordinate all aspects of the ongoing implementation of the El Encanto Hotel philosophy of service.
- Ensure correct and accurate cash handling at the Front Desk.
- Attend quarterly all-employee team meetings and any other functions required by management.
- Attend bi-weekly staff meeting and provide training on a rotational basis using steps to effective training according to El Encanto Hotel standards.
- Obtain all necessary information when taking room reservations.
- Ensure logging and delivery of all messages packages and mail in a timely and professional manner.
- Be aware of all rates packages and promotions currently underway.
- Follow and enforce all El Encanto Hotel credit policies.
- Process and handle guest laundry (property specific).
- Ensure that