District Office Coordinator

4 weeks ago

Southington, United States Sun Communities, Inc. Full time

**OVERVIEW**

District Office Coordinators handle the routine office work and administrative responsibilities of the district communities. They are also responsible for assisting with planning and coordinating community events and activities.

**JOB DUTIES**
- Greet and establish rapport with guests, current and prospective residents; field community comments, suggestions and complaints to manager.
- Perform general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned.
- Complete and reconcile community reports, including accounting, community traffic, and community activity reports. Maintain records and files in accordance with the Operations Manual.
- Maintain petty cash fund, ensuring to record expenditures in proper accounts.
- Prepare and distribute resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals.
- Review and code invoices and statements for approval.
- Schedule clubhouse rentals and process rental fees.
- Ensure office supplies are sufficiently stocked; prepare supply orders as necessary.
- Make collection calls for site rental payments as directed; submit bad debt files to collections.
- Process resident move-ins and move-outs.
- Assist with coordinating resident events and activities within the communities.
- Assist with preparing marketing materials including brochures and flyers that pertain to homes for sale, community events, and other community-related information as directed.
- Forward customer service requests to the District Manager in a timely fashion.
- Coordinate with Underwriting to obtain approvals on resident applicants; track all approvals and denials.
- Prepare bank deposit slips and deposit funds as required; make daily bank runs as needed.
- Other duties as assigned.

**REQUIREMENTS**
- High school diploma or GED
- Minimum 2 years administrative experience
- Strong customer service skills
- Excellent verbal and written communication skills
- Good problem-solving skills
- Professional appearance
- Previous experience using Yardi, _a plus_
- Property management office experience, _a plus_

**REWARDING BENEFITS**

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
- Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
- Comprehensive Dental Plan
- Vision Plan
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life and Accidental Death and Dismemberment Insurance
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Paid Parental Leave
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program providing financial support to team members who further their formal education
- Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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