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Front Desk Agent

3 months ago


Media, United States Hampton Inn Media Full time

**Overview**:
**Responsibilities**:

- Greet guests in a professional and friendly manner
- Check guests in and out efficiently
- Answer phone calls and direct them appropriately
- Handle guest inquiries and provide accurate information about the hotel/resort
- Assist with reservations and room assignments
- Process payments and maintain guest accounts
- Ensure the lobby area is clean and presentable

**Qualifications**:

- Previous experience in a front desk or guest service role preferred
- Excellent communication skills with proficiency in phone etiquette
- Knowledge of hospitality management practices
- Familiarity with hotel operations and reservation systems
- Ability to work flexible hours, including nights and weekends
- Experience with night audit procedures is advantageous

**Job Type**: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 16 per week

Schedule:

- Overnight shift
- Weekends only

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (required)

Ability to Commute:

- Media, PA 19063 (required)

Ability to Relocate:

- Media, PA 19063: Relocate before starting work (required)

Work Location: In person