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Customer Engagement Trainee

4 months ago

Ventura, United States HSO Exec. Full time

Job Overview:
**Duties**:

- Conduct outbound calls to engage with customers
- Provide excellent customer service by addressing inquiries and resolving issues
- Communicate effectively in to assist a diverse customer base
- Perform data entry tasks accurately and efficiently
- Analyze customer needs and recommend suitable products or services
- Utilize upselling techniques to maximize sales opportunities
- Multilingual proficiency is a plus for engaging with a broader audience

**Requirements**:

- Proven experience in outbound calling or customer service roles
- Strong communication skills in both English and Spanish
- Ability to analyze customer preferences and recommend solutions accordingly
- Proficiency in data entry to maintain accurate records
- Upselling skills to drive revenue growth
- Multilingual abilities are advantageous for engaging with diverse customers

Pay: From $700.00 per week

**Benefits**:

- Professional development assistance

Compensation package:

- Bonus opportunities
- Commission pay
- Uncapped commission
- Weekly bonus

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person