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Event Planner Advanced

4 weeks ago

New York, United States Sintra Technologies Full time

**Event Planner Advanced (>6 years)**

**383 Madison Avenue, #1, New York, NY 10017/Onsite**

**6 months of contract and potentially will go FTE**
- Lead meeting planner at JPMC headquarter location, coordinating high profile meetings and events within designated center
- Manage front desk providing exclusive and memorable service to clientele attending meetings.
- Work with internal partners in catering, audio visual and facilities to meet the clients’ expectations
- Provide overall direction, coordination and ongoing evaluation of operations, delegate various meeting and events to team according to skill level
- Assist with staff coverage and day to day projects
- Interact with various levels of senior management and LOB representatives to deliver outstanding service and a first-class experience
- Spot check planning details for all conference meetings, providing feedback and direction
- Ensure implementation of job aids, ensuring standards are followed to maintain high level of customer service
- Ensure maximum utilization of space to achieve yearly utilization goals
- Execute pre-conference and post conference meetings, when applicable
- Gather and analyze metrics monitoring business trends
- Manage mid-year and annual performance review of staff
- Determine training and development points for team
- Drive innovation and present ideas to enhance products/services

**Qualifications**:

- Five plus years’ experience in 5-star hotels, Event Planning and Food & Beverage with high touch customer service
- Effectively manage guest experience and expectations through a high level of tact and diplomacy
- Working knowledge of audio-visual systems
- Flexibility to deal with a fast-paced, diverse environment
- MS Office skills, knowledge of EMS booking system (a plus)
- Must be willing to work flexible shifts covering conference center hours and locations

**Job Type**: Contract

Pay: From $39.00 per hour

Schedule:

- Monday to Friday

Work Location: In person

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