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Operations Manager-midcon Region

3 months ago

Houston, United States GHD Full time

**At GHD, we don’t just believe in the power of commitment, we live and breathe it every day**

That’s why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to lead change. We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life.

Together with your colleagues, clients and partners, you'll make an impact that is felt by all. See where your commitment could take you

**Who are we looking for?**

GHD has an immediate opportunity for a **Regional Operations Manager **to provide operations support to the **US MidCon Region. **Reporting to the Regional General Manager, you will work to achieve agreed-upon KPIs, sustainability, diversification, growth and staff development objectives, closely cooperating with Business Group Leaders, Market Leaders, and Technical Leaders. **The position can be based in most GHD office locations in the US or Canada with a preference for Houston, Dallas or Baton Rouge. GHD supports a hybrid work model. **This is an exciting opportunity to become part of a growing organization with endless possibilities

**In a constantly evolving world, it requires creativity and innovation to stay ahead.**

We’re seeking the curious, those who are stimulated by fresh thinking and a desire to shape our communities in new, positive ways.

As part of a distributed team, working on complex and rewarding projects, you'll be at the forefront of driving change. See what the power of commitment can do for you.

**Working with an energetic and hard-working team, this position offers a variety of work and will see you**:

- Collaborate with Regional Market Leadership, Business Group Leaders, Business Services, and other leaders within the business to develop and maintain a high-performance culture and implementation of GHD systems for Safety, Integrity and Quality
- Monitor Business Group (BG) performance through review of monthly KPI reports regarding UT, revenue, variances, collections, and backlog along with developing required corrective actions
- Assist Regional General Manager (RGM), as needed, with governance of Winning Work and Project Delivery in accordance with the LoA
- Support RGM with annual budgeting process
- Drive performance to exceed budgeted Net Revenue target (+109%) including continual review of forecasted annual performance and recommendations on required corrective actions
- Support with implementation and mandated use of Fee Builder and Standard Rate Schedule across the business. Review and approve deviation requests from Standard Rate schedule, as needed.
- Collaborate with PMO and BGLs to implement PM best practices to maintain annual negative variances no greater than 1.0% of NR in FY25
- Implement and track revenue forecasting in BST and provide regional leadership visibility on required access to future backlog
- Support implementation of People Planner across the region
- Participate as core member of the TRG to support project teams, improve winning strategies, and mitigate GHD’s risk profile
- Identify projects that have above average risks and consequences, and monitor risk management activities throughout project execution through regular check-in meetings with Business Group Leaders and Project Managers
- Assist legal team with management of potential claims, including negotiated settlements with clients, to achieve best overall outcome for GHD
- Provide early notification of potential claims and proactively manage outcomes
- Actively participate in resolution of resource allocation for multidiscipline projects or priorities that can’t be resolved by Business Group Leaders
- Assist People Team and BGLs with succession planning within Business Groups
- Facilitate and monitor the implementation of staff performance appraisal outcomes, and specifically assist the Regional General Manager with performance appraisal of Business Group Leaders

**What you will bring to the team**:

- Minimum 15 years of engineering consulting experience required
- Previous Operations Management or Business Group Leader (BGL) experience

**Tackle some of the world’s toughest challenges - with everyone at GHD backing you every step of the way.**

We'll give you control over your career, empower you to find innovative solutions and help you build a lasting impact.

As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, creed, religion, national origin, citizenship, color, sex, sexual orientation, gender identity, age, disability, marital status or veteran status.

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**Take on some of the world’s toughest challenges - with GHD supporting you every step of the way.**

We'll give you control over your career, empower you to find