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Part-time Hotel Security/property Support

3 months ago

Downers Grove, United States Hampton InnHomewood Suites Hotel Full time

**The beautifully renovated Hampton Inn/Homewood Suites Hotel in Downers Grove, IL is accepting resumes for the position of Part-Time Security/Property Support. This is a WEEKEND ONLY position (Friday and Saturday evenings). Please read job description carefully, as this position may also require support and assistance in departments other than security.**

**_________**

**SECURITY/PROPERTY SUPPORT**

**REPORTS TO**:AGM/GM

**BASIC PURPOSE**:To provide safety and security to employees and guests on the property, as well as providing overall operational support as needed.

**FUNCTIONS/RESPONSIBILITIES**:
**SECURITY**
- Make frequent sweeps of all interior and exterior areas of the property, being observant of safety hazards, suspicious activity, and basic hotel operations. Areas that should be monitored include, but are not limited to, the following:

- Guestroom hallways and elevator landings
- Elevators and stairwells
- Housekeeping closets and storerooms
- Back-of-the-house areas such as food & beverage hallways, kitchen, employee break room, housekeeping and laundry
- Restaurant and breakfast areas, including stock rooms and prep areas
- Ballrooms, meeting rooms and conference areas
- Parking areas and/or parking garages and access points
- Lobby and other public spaces, including restrooms
- Engineering and maintenance areas, including boiler and electrical rooms
- Pool and fitness areas
- Office areas
- Rooftop as needed
- Have good working knowledge of shut off practices, fire panel operation and emergency procedures that are in place.
- Be familiar with and monitor surveillance equipment, CCTV cameras, and fire equipment.
- Respond to alarms, disturbance calls, and reported irregularities.
- Provide quick and concise support in the event of natural disasters, evacuations, guest occurrences or other emergency situation.
- When needed, provide security check-in for special events, meetings or conferences.
- Assist with inspections or searches of individuals or areas when and if the circumstances dictate.
- Secure and check doors, windows, and other entrances as needed and required, preventing losses and damage.
- File reports and logs when incidents and accidents occur, and provide assistance with investigations when and if needed.
- Maintain daily, clear, and concise communication with the General Manager or Asst. General Manager, using log sheets or checklists that may be provided.
- Report maintenance issues when observed, and attend to the issue immediately if able.
- Work with local authorities if and when their involvement is needed on the property, understanding that their direction supercedes those of the position.

**AS OPERATIONAL AND PROPERTY SUPPORT**

**Individual must be willing to assist in the following areas when and if needed**
- Be observant of trash recepticles that may need to be attended to, and assist with removal. This applies to interior and external areas.
- In the absence of housekeeping personnel, or during times that require additional help, assist with items such as guest requests, cleaning needs in public areas, etc.
- In the absence of maintenance personnel, or during times that require additional help, assist with and attend to minor maintenance needs that may develop or that are reported by guests or hotel personnel
- Assist the Front Desk with guest needs, such as luggage assistance, directions to rooms, in-room needs or special requests.
- _When needed, assist other departments and employees with any tasks requested by a supervisor or manager_

**KNOWLEDGE AND SKILLS**

**Education**:High school education or equivalent experience

**Experience**:Experience with hotel security practices required

**Skills and Abilities**
- Ability to physically perform the tasks required of this position (listed above)
- Ability to communicate with supervisors, coworkers and guests clearly, professionally and concisely
- Ability to follow direction and work independently
- Ability to remain calm in all circumstances and provide clear and calm guidance to those around him/her
- A high level of awareness of surroundings and attention to detail.
- Ability to present oneself well, with a professional demeanor and speech which reflects well on the property
- Basic computer skills and report-writing abilities
- Strong interpersonal, verbal, and written communication skills
- Excellent sense of judgment and discretion

**Hours Required**
- **S**cheduled days and times may vary based on need and/or direction of supervisor
- Flexibility in scheduling required, including weekends, night and holidays when needed
- Must adhere to the time and attendance policies set forth by the company

**ENVIRONMENT**

**Physical Job Requirements**

**Lifting/Pushing/Pulling/Carrying**

Position requires daily and frequent lifting/pushing/pulling & carrying of various items, including housekeeping and maintenance equipment and supplies, guest luggage, basic hotel supplies.

This position may include the need t