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Automotive Product Specialist

4 months ago

Mission Viejo, United States Mission Viejo Kia Full time

**Mission Viejo Kia is looking for a Product Specialist**

**Full Time or Part Time starting at $19-$22 per hour**

The Business Development Rep. Position (aka Product Specialist) has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $23.00. The position also may pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

**Duties**:

- Deliver (at the dealership) vehicles to the new owner
- Provide our customers with product knowledge pertaining to the features, benefits, functionality and safety system of their vehicle during the delivery process
- Educate/Introduce products and accessories that are beneficial to the customer and ownership of their new vehicle such as personalize settings
- Taking pictures of the client with his/her new vehicle
- Verifying vehicle identification number against the vehicle and installing a temporary license plat for the client
- Secure good survey by delivering a great experience
- After-Sale follow up with Client

**To effectively excel in this role you will be expected to have and/or do the following**:

- Demonstrate a professional appearance, demeanor and communication style
- Be able to display an exceptional Customer Experience
- Work effectively as a team member, as well as an individual
- Enjoy interacting, connecting and communicating with customer’s, guests, and fellow team members
- Able to adapt and overcome when issues may arise that are out of your control
- Willing to work evenings and weekends
- Personable, Energetic and Have Excellent Communication skills

**Requirements**:

- Must have a valid CA License
- Customer service/relations experience

**Benefits We Provide**:

- Health/ Vision Benefits (FULL TIME EMPLOYEES)
- Dental Benefits (FULL TIME EMPLOYEES)
- 401 (k) (FULL TIME EMPLOYEES)
- Employee Discounts
- Paid Vacation
- Pay range: $19-$22 per hour

**We are proud to be an equal opportunity employer