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Front Desk Agent

4 months ago


El Segundo, United States HYATT PLACE EL SEGUNDO Full time

AM/PM front desk agent duties include but not limited to:

- Check in guest in an efficient and friendly manner, using guest name whenever possible.
- Ensures guest is assigned type of room reserved and credit/method of payment is established at the time of check-in.
- Takes incoming calls and makes on-site rooms reservations when needed.
- Check-in and check-out guests, preparing and reviewing bill to guest satisfaction.
- Responds to all guest requests in an accurate and timely manner.
- Warm and friendly interaction with guests, in person and by phone.
- Provide information about our hotel, available rooms, rates and amenities.

**Requirements**:

- Flexible schedule is must. (work weekends/holidays/overnights)
- Shifts can range from every other week anywhere from 1-3days.
- Positive can do attitude.
- Service/restaurant/hotel experience a plus.

As one of the South Bays most predominant hotels, our success continues to grow with each passing year, so if you feel like you’d be a great addition to our team please feel free to forward your resume to us.

**Job Types**: Full-time, Part-time, ON-CALL

**Salary**: $17.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Night shift
- Overnight shift
- Weekend availability

COVID-19 considerations:
All guests and associates are required to wear masks at all times while indoors.

Ability to commute/relocate:

- El Segundo, CA 90245: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Hotel experience: 1 year (preferred)

Work Location: One location

**Job Types**: Full-time, Part-time

Pay: $17.00 per hour

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off

Schedule:

- 8 hour shift

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (preferred)

Work Location: In person