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Front Desk Manager
3 months ago
**Job Overview**:
**Duties and Responsibilities**:
- Front Desk Operations
- Concierge Services, Bell/Valet operations
- PBX operations
- Management and scheduling for Front Office Team
- Accountability for rooms revenue expenses, overtime, cash handling, daily payroll reports, overall guest service and satisfaction, exhibit “4” Star service standards
- Develop and maintain training for Office Team
- Practice and set example for hospitability for Hotel
**Qualifications and Requirements**:
- 2-year college degree required or 3-4 years hotel management experience
- 2-3 years front desk managerial experience in a luxury/high end property.
- Adaptable experience with travel industry reservation systems and hotel property management systems essential, standard Microsoft Office tools essential, knowledge of database system development preferred.
- Computer literate. Knowledge of Opera Cloud is preferred*
**Company details**:
Compensation & Benefits Details: An employee’s pay may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution, and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. The salary range is what we believe to be the range of possible compensation for this role at the time of this posting and may be modified in the future. **Note**: No amount of pay is wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law, regulations, or relevant ordinances.
We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, and a 401(k) Plan.
Pay: $70,000.00 - $75,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Morning shift
- Night shift
Ability to Relocate:
- Riverside, CA 92501: Relocate before starting work (required)
Work Location: In person