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Receptionist/administrative Assistant

4 months ago

Grandville, United States GR TherapyGroup Full time

**Summary of Position**:The full-time (30+ hours/week) Receptionist/Administrative Assistant position involves greeting and checking in clients, scheduling, answering phones, collecting and recording payments, various office responsibilities, special projects, and reporting to and assisting the Assistant Practice Manager at our Grandville location.

**Responsibilities**:

- Scheduling client appointments
- Checking in clients for appointments, including intake paperwork and insurance verification
- Calling clients for various reasons (appointment reminders, information, etc.)
- Answering incoming calls
- Assist clinicians in maintaining client records and coordination with client’s other providers (including communicating with insurance companies, other agencies/offices)
- Providing client billing statements
- Collecting and recording payments
- Receiving/coordinating mail and packages
- New client intake and data entry to patient accounts
- Communicating with staff and clients about schedule changes
- Filing/organizing documents
- Developing professional rapport with clients while developing a friendly and welcoming environment
- Sending various faxes/distributing faxes received
- Maintaining and reporting on all supplies necessary and keeping an updated stock for the office, including maintaining general office tidiness
- Various office tasks such as creating folders, making labels, adjusting schedules and cancellations for each therapist upon request

**Position Requirements**:

- Reliable transportation
- Valid Michigan driver’s license
- Excellent verbal and written communication skills
- Great interpersonal relationship skills
- Computer skills with proficiency in Office Suite
- Ability to multi-task

Work Remotely
- No

Pay: $18.00 per hour

**Benefits**:

- 401(k) matching

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service: 3 years (preferred)
- Computer Skills: 3 years (preferred)

**Language**:

- Spanish (preferred)

Work Location: In person