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Security Officer

2 months ago

Fall River, United States Signal of South Coast Full time

Post Location: Fall River, MA/New Bedford,MA/ Pembroke, MA

Schedule:
Evenings, Weekend Availability REQUIRED

Pay Rate: $18.00-$21.00 Hourly

**Benefits**:

- Paid training
- Career advancement opportunities
- PTO (paid time off)

**Position Summary**:
A Signal Patrol Officer will conduct foot and vehicle patrols of site to ensure all required access points are properly secured and to ensure protection of property and guests with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements additional duties listed in the sites Post Orders are requirements as well.

**Soft Skills**:

- **Visioning**:Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
- **Strategic Planning**:Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
- **Financial Acumen**:Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
- **Team Development**:Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
- **Project Management**:Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

**Responsibilities**:

- Conduct and deliver various mobile security services while operating company patrol vehicle that reflect the company's values, expectations, and consistent service in alignment with site specific instructions/post orders.
- Control building access to assigned buildings and complete a daily visitor log.
- Write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
- Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and company expectations
- Interact with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
- Consistently communicate with the Advanced Patrol Officer and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
- May be assigned a vehicle that officer is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
- Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
- Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
- Consistently deescalate issues through communication in a professional and prompt manner.
- Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.

**Requirements**:

- 21 years of age or older
- High school diploma or GED
- Pass background check and drug test
- Must have valid drivers license and good driving record
- Must have reliable transportation
- Complete training modules within first month
- Excellent organization, oral, and written communication skills
- Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
- Must be able to move equipment weighing up to 20 pounds

**Job Types**: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- Flexible schedule
- Paid time off

Experience level:

- 1 year

Schedule:

- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed

**Experience**:

- Security: 1 year (preferred)

Work Location: In person