Customer Service Support Representative

2 weeks ago


Albany, United States Beliveau Mechanical, Inc Full time

Responsibilities:

- Assist customers with inquiries, concerns, and issues in a professional and timely manner
- Utilize phone etiquette to ensure positive customer interactions
- Communicate effectively in English, both verbally and in writing
- Multilingual skills are a plus, as you may need to assist customers in other languages
- Perform outbound calling to follow up with customers or provide additional information
- Upsell products or services when appropriate to maximize sales opportunities

This is an exciting opportunity for individuals who are passionate about providing exceptional customer support. Join our team and make a difference in the lives of our customers

Monday through Friday - 8 am to 4:30pm 1/2 hour lunch

Employee Benefits:
PTO, 401k +employer match. Health, Dental, Vision free to employee only.

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Work Location: In person



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