Front Office Receptionist
2 weeks ago
Job Summary:
We are a small podiatry office seeking a Front Desk Receptionist. As the first point of contact for our office, you will play a crucial role in providing good customer service and administrative support. Excellent phone etiquette is a must. It is helpful to have worked in a medical or dental office setting previously. This is a full-time position.
**Duties**:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient insurance information and collect necessary paperwork
- Maintain accurate and up-to-date medical records using electronic systems
- Assist with administrative tasks including filing, faxing, and scanning documents
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Coordinate referrals to other healthcare providers as needed
- Schedule surgeries and check for insurance pre-authorization
**Skills**:
- Familiarity with medical records systems
- Strong administrative skills, including proficiency in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of HIPAA regulations and commitment to maintaining patient privacy
- Detail-oriented with strong organizational skills
Pay: $18.00 - $20.00 per hour
**Experience**:
- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)
Ability to Commute:
- Scottsdale, AZ 85258 (required)
Ability to Relocate:
- Scottsdale, AZ 85258: Relocate before starting work (required)
Work Location: In person
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