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Claim Support Associate

4 months ago

Austin, United States CVS Health Full time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

The Federal Surprise Bill review team handles out-of-network claim negotiations.

The primary purpose of the Claim Support Associate is to assist with inventory management which includes tracking and trending and summarizing daily inventory volumes.

As a Claim Support Associate, you will:

- Provide oversight to incoming inventory
- Balance incoming volumes and daily assignments to meet expected turnaround times
- Assist with inventory reports and tracking
- Work collaboratively with all business areas to help achieve team results

**Required Qualifications**
- Data Entry
- Strong Excel skills
- Strong organization skills and time management skills
- Strong verbal and written communication skills
- Self-driven and strong work ethic
- Knowledgeable with Microsoft Outlook
- Knowledgeable with ACAS systems and EWMP

**Preferred Qualifications**
- Attention to detail and accuracy

**Education**

**Pay Range**

The typical pay range for this role is:
$17.00 - $28.45

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.