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Member Services
2 weeks ago
If you like being around hundreds of motivated people daily, you'll love The 12.
If you are looking to get into the Fitness Industry and don't know where to start, this is the perfect entry job to learn everythign you can about the industry?
Are you sick of working places where they hire literally anyone? We are very selective to make sure we are hiring people with integrity, character and are just overall GREAT humans.
Join our amazing, fun, energetic and mostly goofy team
**Member Services (Front Desk/Sales & Customer Service) - Fitness Studio**
The Membership Sales Advisor role assists in running all “front of house” studio operations. You are responsible for the first and last impression of every member. Exceptional customer service, extreme attention to detail, and maintaining set sales goals is a must in this position.
**THE12.COM**
**JOB DUTIES INCLUDE**:
- Create ENERGY Greet members and guests promptly, enthusiastically, and with a smile to create a friendly positive entrance into The 12 studio
- Know our product. We highly encourage our team to be active, take classes, workout in our Million Dollar Club or even partake in Personal Training Sessions.
- Respect our home. Maintain an organized and clean lobby/front desk area
- Be a team player. Understand you are not just an individual doing a job, you are part of a team.
- Over communicate. Respond promptly to team & member requests/concerns.
- Sweat the small stuff. From rolling towels to selling memberships, every detail matters. Take pride in your work.
- Embody our brand. Reflect The 12's values in your words, actions, and conduct.
**JOB QUALIFICATIONS**:
- Excellent customer service skills.
- Must have strong previous sales experience (experience working in a sales quota bearing structure highly preferred)
- Solid verbal and written communication skills
- Able to multi-task and excel in a busy environment
- Functional computer skills - MS Office basic programs (word, excel), Internet, Basic computer cloud based program software use
- High school diploma required.
- Flexible to work day, evening and/or weekend hours as needed
**COMPENSATION**
- $17 Hourly + Commissions
- Free Class, Club Membership & Wellness Membership at all locations ($290 Value)
- Discount on Merchandise & Supplements (25% Discount of Supplements and 10% off at our Cafe/Smoothie Bar)
- Local work trades
- Wear your favorite workout clothes to work
- You'll meet OC most amazing people and quickly meet new friends for life
**Job Type**: Part-time
Pay: From $17.00 per hour
Expected hours: 20 - 35 per week
**Benefits**:
- Flexible schedule
- On-the-job training
- Paid time off
Experience level:
- No experience needed
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
Work Location: In person
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