Member Services Representative

7 days ago


Costa Mesa, United States Hoag Memorial Hospital Presbyterian Full time

**Salary Range**: $19.0800 - $29.3200 /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.
- Job Summary:
- The Customer Service Specialist serves our patients, members, and providers.
- Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.- For Hoag Clinic: Member Advocate I
- For Revenue Cycle: CPS Specialist
- Education and Experience:
- High School Diploma or equivalent
- 1-3 years of customer service experience
- License Required: N/A- License Preferred: N/A- Certifications Required: N/A- Certifications Preferred: N/A**About Hoag**
- Hoag is a nonprofit, regional healthcare delivery system in Orange County, California. Delivering world-class, comprehensive, personalized care, Hoag consists of 1,800 top physicians, 15 urgent care facilities, 10 health and wellness centers, and two award-winning hospitals. Hoag offers a comprehensive blend of health care services that includes seven institutes providing specialized services in the following areas: cancer, digestive health, heart and vascular, neurosciences, spine, women's health, and orthopedics through Hoag's affiliate, Hoag Orthopedic Institute, which consists of an orthopedic hospital and four ambulatory surgical centers. Hoag is the highest-ranked hospital in Orange County by _U.S. News & World Report _and the only OC hospital ranked in the Top 10 in California, as well as a designated Magnet® hospital by the American Nurses Credentialing Center (ANCC). For more information about Hoag careers, visit careers.hoag.org.- Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives._



  • Costa Mesa, United States RemX Full time

    Job DescriptionJob DescriptionRemX Staffing is looking for friendly Customer Service Representatives for our client.Title: Customer Service RepresentativeEmployment Type: Contract, potential to go permLocation: Costa Mesa, CA | ONSITESalary: $20/hrSchedule: Must be open to work shifts between 7:00 AM – 11:00 PM Monday - Sunday (Must be available for...


  • Costa Mesa, United States RemX Full time

    Job DescriptionJob DescriptionRemX Staffing is looking for friendly Customer Service Representatives for our client.Title: Customer Service RepresentativeEmployment Type: Contract, potential to go permLocation: Costa Mesa, CA | ONSITESalary: $20/hrSchedule: Must be open to work shifts between 7:00 AM – 11:00 PM Monday - Sunday (Must be available for...


  • Costa Mesa, California, United States Ultimate Staffing Services Full time

    Job DescriptionJob DescriptionWe have a great opening for a Customer Service Representative with CRM backgroundOnsite Monday-FridayHours 8AM-5PMMain Skill Sets --Customer Service experience - experience with service company a plus-Familiar with NetSuite/Oracle or similar CRM- input and retrieve customer data-Good on the phone and by email-Process...


  • Costa Mesa, United States Hoag Memorial Hospital Presbyterian Full time

    **Salary Range**: $19.0800 - $29.3200 /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education. Job Summary: The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May...


  • Costa Mesa, United States RemX Full time

    Job DescriptionJob DescriptionRemX Staffing is looking for friendly Customer Service Representatives for our client.Title: Customer Service RepresentativeEmployment Type: Contract, potential to go permLocation: Costa Mesa, CA | ONSITESalary: $22/hrSchedule: Must be open to work shifts between 7:00 AM – 11:00 PM Monday - Sunday (Must be available for...


  • Costa Mesa, United States Interdent Sa Full time

    ** Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** DENTA04174 Showing 1 location **Job Details** **Description** At Gentle Dental, our **Customer Service Representatives** **Duties & Responsibilities:** - Follow opening and closing dental front office procedures. - Greet visitors, handle incoming calls on a...


  • Costa Mesa, United States Automobile Club Full time

    Claims Service Representative 1 - ER What’s in it for me? • A career with growth potential • Our comprehensive and employee centric training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career development • The satisfaction of knowing you provide a meaningful service to our...


  • Costa Mesa, United States Ultimate Staffing Full time

    Join Our Team as a Customer Service Specialist in Costa Mesa! Are you passionate about providing exceptional customer service experiences? We're looking for a dedicated individual to join our team in Costa Mesa as a Customer Service Specialist. In t Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service


  • Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Service Representative 1 - ERWhat’s in it for me?•    A career with growth potential•    Our comprehensive and employee centric training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career development•    The satisfaction of knowing you provide a meaningful...


  • Costa Mesa, United States Ultimate Staffing Full time

    We have two openings for an amazing client in Costa Mesa, Ca. Pay $22-$23.00 DOE, On-site, Hours Monday to Friday 7 am-4 pm This role is to help customers understand the products and services being offered by the company. Duties:Will answer inquire Customer Service Representative, Customer Service, Representative, Retail, Staffing


  • Costa Mesa, California, United States Ultimate Staffing Full time

    We have two openings for an amazing client in Costa Mesa, Ca. Pay $22-$23.00 DOE, On-site, Hours Monday to Friday 7 am-4 pm This role is to help customers understand the products and services being offered by the company.Duties:Will answer inquire Customer Service Representative, Customer Service, Representative, Retail, Staffing


  • Costa Mesa, United States Financial Partners Credit Union Full time

    ** Customer Service Representative - Admin** This dynamic role is responsible for new business production, endorsements and building lasting relationships with our large member base. We offer multiple providers of auto, home and other lines of insurance and are looking for experienced licensed Property & Casualty Insurance Agents. **ESSENTIAL...

  • Member Services

    2 weeks ago


    Costa Mesa, United States The 12 Training & Wellness Full time

    If you like being around hundreds of motivated people daily, you'll love The 12. If you are looking to get into the Fitness Industry and don't know where to start, this is the perfect entry job to learn everythign you can about the industry? Are you sick of working places where they hire literally anyone? We are very selective to make sure we are hiring...


  • Costa Mesa, United States AAA - The Automobile Club Full time

    Customer Service Representative - Membership. Automobile Club of Southern California is seeking full-time, motivated Customer Service Representatives to join our Industry Leading Membership Call Center. Training is 8 weeks long and 100% onsite. Upon Customer Service Representative, Customer Service, Membership, Representative, Training, Retail, Insurance


  • Costa Mesa, United States The Auto Club Group Full time

    Customer Service Representative - Membership. Automobile Club of Southern California is seeking full-time, motivated Customer Service Representatives to join our Industry Leading Membership Call Center. Training is 8 weeks long and 100% onsite. Upo Customer Service Representative, Customer Service, Membership, Representative, Training, Retail, Insurance

  • Member Services

    3 weeks ago


    Costa Mesa, United States The 12 Training & Wellness Full time

    Job DescriptionJob DescriptionHow would you like to work at The Top Gym in the United Stated voted on by ClassPass.comIf you like being around hundreds of motivated people daily, you'll love The 12.If you are looking to get into the Fitness Industry and don't know where to start, this is the perfect entry job to learn everythign you can about the...


  • Costa Mesa, United States Automobile Club of Southern California Full time

    What’s in it for me? - A career with growth potential - Our comprehensive and employee centric training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career development - The satisfaction of knowing you provide a meaningful service to our insured who rely on you for assistance When...


  • Costa Mesa, California, United States Circle K Full time

    Store : 3470 Fairview Rd, Costa Mesa, California 92626Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...


  • Costa Mesa, United States Automobile Club of Southern California Full time

    Claims Service Representative III - MobileThe Automobile Club is seeking Casualty Prompt Response Claims Representative handing bodily injury claims, you’re bringing your expertise to a best-in-class organization that is focused on delivering quality service to our members.Under the general supervision of Claims Management, your responsibilities will...


  • Costa Mesa, United States Electric Bike Company Full time

    **Full Job Description**: We are looking for a motivated Customer Service Representative to coordinate the delivery and pick-ups of our bikes to customers. Electric Bike Company was established in 2014 and strives to provide the best custom-built electric beach cruisers in the world by using global materials and local USA electric bike builders and...