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Warehouse Supervisor

4 months ago

Wilmington, United States PORT OF WILMINGTON Full time

**SUMMARY OF POSITION**:
Provides guidance and direction to front-line employees on a single shift. Plans daily work schedule and directs employees to assure accurate, efficient and timely delivery, proper inventory control and prompt and effective response to customer requests. Trains employees in facility and company policies and procedures.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Maintains firm hand on all aspects of operations and maintains effective balance of communication between management, supervision, and all production and support personnel.
- Identifies training requirements and ensures that all personnel possess: technical job proficiency and an understanding of their roles, responsibilities and performance goals.
- Schedules and shifts personnel to ensure efficient work teams. Initiates cross-training to ensure achievement of productivity goals.
- Ensures proper documentation and records in employee performance, safety, etc.
- Initiates performance evaluations, recommends pay changes and initiates progressive disciplinary process in the areas of counseling, oral and written warnings.
- Ensures compliance with safety, sanitation and security procedures.
- Initiates work order and reports to maintenance equipment and/or facility needs.
- This position is a Day shift position, however, the schedule may vary depending on the operational needs.
- Collaborates with Senior Management to align strategic vision for vessel/warehouse operations with overall Port strategy for maximizing productivity and safety.
- Additional duties as assigned.

**EDUCATIONAL REQUIREMENTS**:

- 2+ years lead or supervisory experience in warehouse, stevedoring, terminal, and vessel operations.
- Bachelors or Equivalent.
- Excellent critical thinking and analytical skills, along with the ability to communicate clearly and effectively.
- Strong verbal, written, and computer skills, including expertise in Microsoft Office.
- Able to operate and use modern office equipment.
- Ability to manage multiple tasks simultaneously.
- Ability to lead, supervise, train, motivate, and hold employees accountable for performance, safety, and results.
- Ability to build and maintain positive relationships with employees and customers.
- Must possess a valid driver’s license throughout course of employment.
- Preferably education from a Maritime School

**COMPETENCIES**:

- ** Verbal comprehension**

Understand oral and written communications, both general and technical.
- ** Communication skills**

Provide clear instructions/directions.
- ** Reasoning skills**

Problem solving and troubleshooting skills.
- ** Time Management**

Values time and manages time effectively. Effectively prioritizes and can manage a broad range of activities.

**PHYSICAL DEMANDS/WORK ENVIRONMENT**:
Frequently required to sit, stand, walk, handle objects, reach with hands and arms and write, talk, type and hear. Employee is occasionally required to sit, stoop, bend and or kneel and lift and or move up to 35 lbs. Employee is typically in an office environment but frequently visits a warehouse or outdoor environment.