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Truck Consultant
3 months ago
Job Description:
SUMMARY
This position will focus on all service vehicles of all classes and support customers to secure the right vehicle for the job; as such, role requires a strong technical knowledge of Class 1-3 trucks, commercial trailers and miscellaneous equipment. Once the vehicle specifications have been defined, individual will collaborate with Account Management, Account Executive and Vehicle Operations to deliver a quality, road ready vehicle.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Provide technical expertise to build vehicle/equipment specifications and submit quotes to suppliers
- Work concurrently on one or more portfolio projects of moderately complex scope
- Work with OEM’s; supply chain facilitate a competitive bid process to ensure customer requirements are delivered accurately and cost effectively
- Act as a technical liaison between Client, Account Management and suppliers to resolve issues or design solutions
- Support company quality initiatives, including all efforts associated with lean six sigma methodology
- Train new hires, including technical training, instruction, and/or guidance within area of responsibility
- In a consultative role, participate in Client visits and deliver presentations when asked
- Participate in Supplier visits and training
- Maintain strong working knowledge of:
- Truck and equipment models and specifications
- Supplier network, services, lead times and performance
- Map vehicle order workflow to ensure satisfactory results
- Upfitters bailment pools and their inventory
- Wheels internal operating procedures
- Federal & State Emission standards
- Laws affecting the operation of trucks and equipment
- Utilize all systems available to plan, manage, and effectively work client orders
- Provide support to other members of the Truck team
- Achieve internal operating metrics
- Support Wheels’ efforts towards 100% client retention
- Up to 10% travel to field sites
- Other duties may be assigned
SKILLS/COMPETENCIES:
- Mechanical experience and aptitude
- Knowledge of Class 1-3 trucks & equipment plus a variety of aftermarket equipment/industry configurations
- Working knowledge of chassis acquisitions \ OEM’s, Dealer’s & Bailment Pools
- Experience specifying and quoting Class 1-3 trucks and equipment
- Ability to effectively present information; ability to explain how and why specific conclusions were reached.
- Ability to maintain confidentiality
- Strong analytical, organization and problem solving skills and a bent toward detail orientation
- Professionalism in all activities
- Good verbal and written skills
- Intermediate Microsoft Word and Excel skills
- Effective relationship building skills
BEHAVIOR QUALIFICATIONS:
- Adaptability - Maintain effectiveness when experiencing major changes in the work tasks or the work environment; adjusting effectively to work within new work structure, processes, requirements, or cultures.
- Critical Thinking - skilled at taking an objective analysis and evaluation of an issue in order to form a judgment, including situational awareness instincts and develop a decisive decision/solution.
- Proactive - Take prompts action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
- Problem Solver - Identifies and uses effective approaches for choosing a course of action or developing appropriate solutions. Works well in group and individual problem solving situations. Uses reason even when dealing emotional topics.
- Professionalism - Approaches others in a tactful manner. Treats others with respect and consideration regardless of their status or position. Reacts well under pressure. Accepts responsibility for their own actions.
- Ethics - Demonstrate ethical principles if moral or ethical situations arise in the business environment.
- Quality - Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality.
- Teamwork - Balances team and individual responsibilities. Interact with customers and co-workers with diplomacy and tact. Contributes to building a positive team spirit. Able to build morale and group commitments to goals and objectives.
- Time Management - Effectively manage time and resources to ensure that work is completed efficiently and customer deadlines are achieved.
TECHNICAL QUALIFICATIONS:
- Communication Expertise - Clearly conveys information through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message in both positive and negative circumstances.
- Computer Expertise - Basic knowledge of Microsoft software such as Windows, Access, Word, Excel and Outlook. Adept at using tools like v-lookup, pivot tables, and modifying access queries and tables.
- Decal Expertise - Basic knowledge of installation, source materials, kitting and templating and workflows; experience with fleet graphics, wraps, stickers, and decals.
- Logistics Experti
