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2 months ago
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**Purpose, Mission, Vision, Values**
Purpose:
To be with our members through every phase of their financial journeys, providing financial solutions that support them, their families, and their communities.
Mission:
Members. Value. Community.
Vision:
Building Better Financial Futures.
Values:
- Accountability_ - we take pride and ownership in all we do.
- Diversity_ - we are committed to fostering a diverse, equitable, and inclusive work environment.
- Growth_ - we encourage the professional development of our employees.
- Integrity_ - we maintain the highest ethical standards.
- Service Excellence_ - we are devoted to continuously "WOW"ing our members and colleagues through the 3e Promise.
**Why You Should Join Our Team**
Scott Credit Union is a recipient of the St. Louis Post-Dispatch Top Workplaces Award 2023, the tenth time since 2012. This year, SCU was recognized as one of the Top Workplaces for our dedication to our people-first culture. The Top Workplaces award highlights SCU’s commitment to creating a positive and supportive work environment, where employees thrive and contribute to the organization’s overall success. Our team is our #1 priority, and we are proud to offer great benefits and perks, such as 11 paid holidays, competitive paid time off (PTO), Short-Term Disability (STD) that includes maternity leave, 401k with employer match, medical, dental, vision, and other insurance options, educational reimbursement program, employee assistance programs, opportunities for career advancement, casual “dress for your day” dress code, a positive team-oriented culture, and much more A comprehensive benefit guide with a full list of our benefits can be found on our career page, scu.org/careers/.
**The Day to Day as a Financial Services Representative**
Financial Services Representatives are one of the primary points of contact for SCU members. They are responsible for creating an exceptional member experience by engaging with members and educating them on the products and services SCU has to offer. A typical day will look like:
- Providing customer service to SCU members
- Processing financial transactions such as deposits, withdrawals, transfers, opening and closing of accounts, etc., efficiently and accurately
- Operating computer to accurately post transactions, balance transactions, and access and update account information
- Identifying, educating, and presenting SCU products and services to new and existing members
- Recognizing cross sale opportunities through needs based financial conversations and referring members to mortgage, business lending/services and investments
- Ensuring consistent delivery of SCU’s member engagement model by leveraging technology including tablets, enhanced ATM’s, and other digital service channels
- Working to meet individual sales and operational goals as well as assisting the branch team in achieving branch goals
- Fostering and maintaining relationships with members
**Are You a Good Fit?**
Ask yourself the below questions to help determine if this job is the right fit for you.
- Do you enjoy engaging with people and providing exceptional customer service?
- Are you detail-oriented and like working with numbers?
- Do you thrive in a fast-paced environment?
- Are you a positive person who enjoys working as part of a team?
- Do you enjoy working in a diverse environment with diverse members?
- Do you take pride and ownership in all that you do?
- Are you looking for a job where you can develop professionally?
If you answered yes to these questions, we hope you apply
**To Be Considered, You’ll Need**:
- A High School Diploma or GED
- One year of customer service experience
- Personal computer experience, including Microsoft Office products
**Pay Range**:
- The typical pay range for this role is: $18.19- $23.54 hourly
**Are You Ready to Join Our Team?**
universal banker; banker; personal banker; financial institution; bank teller; customer service; cash handling; retail banking;
