Administrative Assistant, Reception and Intake

2 weeks ago


Houston, United States Church World Service Full time

About CWS:
Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.based offices supporting refugees, asylees or unaccompanied children... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose:
CWS seeks a motivated, flexible, and service-driven individual to serve as an Administrative Assistant for Reception and Intake to support our Cash & Medical Assistance (CMA) and Refugee Support Services (RSS) programs. The position is responsible for welcoming clients at the CWS office front desk and providing initial assistance and community referrals. As the first point of contact for incoming refugees and asylum seekers, the Administrative Assistant will share resources and information with potential clients, screening them for eligible services. The position is responsible for completing intake paperwork with clients and connecting them with the appropriate CWS support teams. The position will also assist the case management team by coordinating client services, completing paperwork, tracking data, and supporting a range of administrative tasks.

**Responsibilities**:

- Greet and assist individuals contacting the CWS office; oversee reception area and provide support to individuals seeking services at CWS.
- Conduct initial screening of potential clients and complete appropriate intake paperwork.
- Complete Needs Assessments to determine client needs and vulnerabilities. Identify and address safety and protection concerns. Provide referrals, internally and externally, as appropriate.
- Participate in case coordination meetings and collaborate with CWS case management teams.
- Assist with scheduling client appointments.
- Maintain a log of client services and track activities and services for reporting purposes. Document client interactions and complete monthly written reports.
- Assist case managers with data entry. Maintain the highest standards of confidentiality and program compliance.
- Accept and distribute supplies, mail and packages. Maintain postage machine and copier.
- Assist with meeting set up, coffee and snacks, as needed.
- Participate in all CWS trainings and activities.
- Other duties as assigned.

Qualifications:
**Education and/or experience**:

- Associate’s Degree or four years of related experience in customer service.
- Fluency in English is required. Spanish is preferred.
- Excellent communication and phone skills are essential.
- Ability to work in a multi-cultural environment required.
- Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.

Special Requirements:
Benefits : CWS offers a competitive benefits package that includes: - 403 (b) Retirement Plan - Medical, Dental and Vision Insurance - Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years) - 14 Official Holidays - Sick Time Off (12 Accrued monthly) - Life Insurance and AD&D - Long Term and Short-Term Disability - Employee Assistance Program (EAP) - Health Savings Account - Flexible Spending Accounts - Commuter Benefits



  • Houston, United States Velocity Flex Full time

    Job Overview: **Responsibilities**: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable - Receive, sort, and distribute daily mail/deliveries - Maintain office security by following safety...


  • Houston, Texas, United States Velocity Flex Full time

    Job Overview:Responsibilities: Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable Receive, sort, and distribute daily mail/deliveries Maintain office security by following safety procedures and...


  • Houston, United States Clarkwood Wine and Cocktails Full time

    Job Overview: **Duties**: - Manage and organize office files, documents, and records - Answer and direct phone calls using proper phone systems etiquette - Assist in scheduling appointments and meetings - Perform clerical tasks such as typing, copying, and scanning documents. - Proofread documents for errors and maintain accuracy in all communications -...


  • Houston, United States Hospice Care 4 U Full time

    Seeking an organized and detail-oriented Administrative Assistant - Intake Coordinator to join our team in Houston. Hospice and Kinnser (EMR) experience required. Must be able to work Monday to Friday, 9 AM to 5 PM. **Key Responsibilities**: - **IDG Preparation**: Assist in preparing for Interdisciplinary Group meetings. - **Supply and DME Sourcing and...


  • Houston, United States Pridestaff Full time

    Job DescriptionJob DescriptionJob: Front Desk ReceptionistLocation: Houston, TX 77095Pay: $15-$17/hr DOESchedule: Monday - Friday 8AM-5PMFull Time, Temp to Hire!!Great Benefits While Working With PrideStaff! Job DescriptionWe are looking for someone with a neat and professional appearance for a Receptionist to manage our front desk on a daily basis and to...

  • Intake Administrator

    2 weeks ago


    Houston, United States BlueSprig Full time

    : **Intake Administrator Job Description** **Overview**: Compensation: $18 - $20/hr based on experience Role Type: Remote Hybrid Blue Sprig is seeking a dynamic and results-driven **Intake Administrator** to join our Care Coordination Team. As an intake Administrator, you will play a crucial role in transforming the lives of children with autism. To excel...


  • Houston, United States Daly and Black Full time

    Job Summary: We are seeking a detail-oriented Intake Specialist to join our team. The Intake Specialist will be responsible for managing the initial intake process for new clients and ensuring accurate and timely documentation. **Duties**: - Conduct initial client intake interviews to gather necessary information - Enter client data into the case...


  • Houston, United States SUPREME NURSING SERVICES INC Full time

    Job DescriptionJob DescriptionHOME HEALTH AGENCY NEEDS ADMINISTRATIVE ASSISTANT TO ANSWER PHONE.VERIFYING PATIENT ELIGIBILITY AND CHECKING INSURANCE COVERAGE.REQUESTING PRIOR AUTHORIZATION FROM THE INSURANCE   COMPANIESINPUTTING ALL INFORMATION INTO DATABASE AND ADHERING TO ALL HIPAA POLICIESCHECKING EMAILS AND RESPONDING TO EMAILS.MANAGE AND MAINTAIN...


  • Houston, United States SUPREME NURSING SERVICES INC Full time

    Job DescriptionJob DescriptionHOME HEALTH AGENCY NEEDS ADMINISTRATIVE ASSISTANT TO ANSWER PHONE.VERIFYING PATIENT ELIGIBILITY AND CHECKING INSURANCE COVERAGE.REQUESTING PRIOR AUTHORIZATION FROM THE INSURANCE   COMPANIESINPUTTING ALL INFORMATION INTO DATABASE AND ADHERING TO ALL HIPAA POLICIESCHECKING EMAILS AND RESPONDING TO EMAILS.MANAGE AND MAINTAIN...

  • Intake Manager

    2 weeks ago


    Houston, United States Minivasive Pain and Orthopedics Full time

    **Minivasive Pain and Orthopedics** is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come...


  • Houston, Texas, United States Lone Star Legal Aid Full time

    Lone Star Legal Aid (LSLA) seeks one Contract Intake Assistant - Medical Legal Partnership (JP# HOU for its Houston Branch Office.LSLA is a 501 (c) (3) non-profit law firm and its mission is to protect and advance the civil rights of low-income Texans by providing advocacy, legal representation, and community education that ensure equal access to...


  • Houston, United States ioMosaic Corporation Full time

    **ioMosaic - Administrative Assistant** **Introduction**: ioMosaic is a leading provider of process safety and risk management services, helping clients identify, assess, and mitigate hazards in their operations. We are seeking a highly organized and detail-oriented Administrative Assistant to join our growing team. **Responsibilities**: Greet visitors and...

  • Team Administrator

    2 weeks ago


    Houston, United States Neighborhood Defender Service Inc Full time

    Overview: Neighborhood Defender Service of Texas (NDS) is a legal services office, providing free, community-based, client-centered, holistic housing defense representation to low-income residents of Harris County. NDS clients are represented by multidisciplinary teams including attorneys, advocates and team administrators. NDS adheres to a client-centered...

  • Intake Assistant

    2 weeks ago


    Houston, United States Armstrong Lee & Baker LLP Full time

    **Intake Assistant Needed for Busy Plaintiff's Law Firm** **Who are we?** Young, aggressive, tenacious, driven, and passionate legal professionals handling personal injury cases on behalf of injured people in Houston and throughout Texas. Our growing firm in the North Loop area evaluates numerous potential clients everyday. We handle serious injury cases,...

  • Intake Manager

    3 weeks ago


    Houston, United States Minivasive Pain and Orthopedics Full time

    **Minivasive** Pain and Orthopedics** is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come...


  • Houston, United States McLaurin Law Full time

    Overview:  The Intake Specialist handles the Firm's initial contact with potential new clients. The primary functions are to (1) qualify and screen leads for type of law and conflict of interest, (2) initiate the pre-engagement glide path, and (3) ensure all leads are properly directed through the intake funnel. Reporting Relationship:The...


  • Houston, United States McLaurin Law Full time

    Overview:  The Intake Specialist handles the Firm's initial contact with potential new clients. The primary functions are to (1) qualify and screen leads for type of law and conflict of interest, (2) initiate the pre-engagement glide path, and (3) ensure all leads are properly directed through the intake funnel. Reporting Relationship:The...


  • Houston, United States Allheal Home Health Full time

    Job Title: Administrative Assistant Job Summary: **Responsibilities**: - Request authorization for services from various insurances. - Learn all functions of home health operations, including intake, scheduling, and orders management in the event that a staff member is absent. - Work in conjunction with Administrator and Alternate Administrator to make...


  • Houston, United States Bee Focus IOP and Wellness Clinic Full time

    **Job Summary**: We are seeking a detail-oriented and organized Intake Coordinator to join our team. The Intake Coordinator will be responsible for managing patient intake processes, scheduling appointments, and ensuring accurate documentation in a medical or dental office setting. **Responsibilities**: - Greet and assist patients as they arrive for...

  • Intake / Therapist

    2 weeks ago


    Houston, United States Cye Ga LLC Full time

    Job DescriptionJob DescriptionWe are seeking an Intake Worker to become a part of our team! You will perform routine administrative and clinical assignments to keep the medical facility running smoothly.Responsibilities:Handle all administrative duties in a timely mannerPerform routine clinical tasks to support medical staffDevelop relationship with...