Client Development Specialist

2 weeks ago


San Francisco, United States Goodwin Procter LLP Full time

Make an impact at Goodwin, where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. Our immersive understanding of these industries - combined with our expertise across high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions - sets us apart. Our Global Operations Team - all business professionals of the firm - was named the “Best Business Team” by _The American Lawyer_.

The Client Development Specialist (Intellectual Property Litigation (“IP LIT”)) is a professional who possesses a client-focused mentality, is highly service oriented, and has the ability to support and guide lawyers in a sophisticated marketing and business development environment. Responsibilities include supporting client relationship-building initiatives; facilitating cross-selling opportunities with other practice groups and geographies; helping the team at large with daily pitch requests, research, directory submissions and events. These projects often involve working with different functional areas across Goodwin’s Global Operations (“GO”) Team including Marketing, Pricing & Project Management, Research Services, and Knowledge Management.

Responsibilities include supporting initiatives that align with the groups’ marketing and business development plans; execution of client relationship-building activities; tracking and reporting on business development activities; and supporting effective thought leadership campaigns.

What You’ll Do:
- Support client relationship building activities and other activity that will help the firm to institutionalize its client base and grow top line revenue.- Participate in the design and implementation of cross-BU and cross-geography business development initiatives, including client teams and broader initiatives.-
- Coach lawyers in developing and implementing personal business development plans and network expanding activities.-
- Work with CD Senior Manager to develop business development plans for primary and sub-practices.-
- Track and provide regular updates detailing business development activity and successes (win/loss ratios, referrals, return on investments, upcoming activities).-
- Prepare and manage responses to RFPs and pitch requests.- Prepare submissions for practice and attorney rankings, surveys and awards, including _Chambers_, _The Legal 500_, _Benchmark Litigation_ and other industry-specific/geographic/attorney demographic opportunities for recognition.- Manage and support events, sponsorships, and webinars.- Manage and coordinate development of thought leadership including blogs, newsletters, and alerts.- Coordinate research and related competitive intelligence activity for key clients and prospects, working closely with the Market & Competitive Intelligence leader. Monitor the business development strategies and related activity of key competitors.- Collaborate with teammates to ensure that practice descriptions, web content and other marketing materials are compelling and up-to-date.- Identify matter tracking activities for the practice and ensure appropriate details are captured in the experience management system for easy output to proposal materials.

Who You Are:
- 4+ plus years of progressive experience in a practice management, business development or marketing role, ideally in an AmLaw 100 or other large professional services firm.- Minimum BA, BS or degree equivalent.- Strategic thinker with strong project management, process implementation, and data skills.- Able to interact in a highly professional manner with partners, clients, colleagues and service providers.- Superior communication skills, including strong writing and editorial skills, with particular attention to detail.- Flexibility and ability to work with a wide variety of people and projects in a collective and collaborative manner.- Collaborative team player used to operating in a matrix environment.- Strong computer skills including proficiency in the Microsoft Office suite. Experience with Foundation, Microsoft Dynamics or other CRM tools and databases a plus.

LI-MS1

Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, m



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