Administrative Assistant

2 weeks ago

Madison, United States University of Wisconsin–Madison Full time

**Job Summary**:
The Administrative Assistant will work under general supervision, reporting to the Client Services
Administrative Supervisor. This position will provide administrative support to multiple research
projects. The work requires task management, attention to detail, accuracy, the ability to work with a diverse audience including principal investigators, project managers, business office staff,
students, partners within the School of Education, and external parties such as state agencies or
MMSD school district contacts. This role requires excellent communication skills, the ability to handle a variety of assignments, and the desire to provide excellent customer service to WCER projects and partners.

**Responsibilities**: Provides general administrative support, while exercising discretion, to the administrator of a department or division of the institution or to the administrator of multiple institution programs, services, and activities.
- 40% Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
- 35% Serves as a primary point of contact for individuals and groups, provides organizational information via phone, in person, and through other communication mediums
- 15% Prepares and audits complex records, edits documents, and reviews work done by others
- 5% Develops, sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures
- 5% Develops, implements, and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures

**Institutional Statement on Diversity**:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

**Education**:
Required
H.S. Diploma

**Qualifications**:
Required skills/experience:

- Skilled in the effective use of Microsoft Office software
- Knowledge of various collaborative online platforms, including UW Box, Google suite and MS Teams
- Experience with face-to-face and online meeting and event planning
- Experience with data entry, management, and tracking
- Excellent verbal and written communication skills to effectively engage at all levels of the

organization
- Excellent attention to detail
- Ability to work independently and collaboratively within teams
- Highly self-motivated and proactive in problem resolution
- Strong prioritization of tasks and time management to meet competing deadlines

Preferred knowledge, skills, experience:

- Knowledge of UW policies/procedures related to travel
- Prior experience with purchasing and procurement cards
- Customer service/Hospitality skills

**Work Schedule**:
Schedule will be determined during the interview process.

**Work Type**:
Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

**Appointment Type, Duration**:
Ongoing/Renewable

**Salary**:
**Minimum** $24.00 HOURLY
Depending on Qualifications
Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.

**Additional Information**:
The Wisconsin Center for Education Research (WCER), established in 1964, is one of the first, most productive, and largest university-based education research and development centers in the world. WCER's researchers and staff work to make teaching and learning as effective as possible for all ages and all people.

WCER's mission is to improve educational outcomes for diverse student populations, impact education practice positively and foster collaborations among academic disciplines and practitioners. To this end, our center helps scholars and practitioners develop, submit, conduct, and share grant-funded education research.

At WCER, all employees share five fundamental organization values to guide the purpose and quality of our work and interactions within ourselves and our outside stakeholders. The values that the work and people of WCER strive to uphold are:

- Innovation and Excellence. Continuous improvement is a driver for excellence. We innovate and improve in our work to advance education through leading research and development.
- Equitable Education. Equitable education is essential to a healthy society. We aim to reverse imbalances and injustices in ed

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