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Assistant General Manager

3 months ago

Washington, United States AC Hotel Washington DC Full time

Salary Range: $80,000.00 - $90,000.00 / year

**Marriott AC Washington DC Downtown Seeks Assistant General Manager**

This beautiful property located in the heart of downtown DC features 219 contemporary guest rooms, 3,000 SF of rooftop meeting space, a state of the art fitness center, as well as lobby restaurant/bar and sidewalk patio.

We offer competitive pay, a bonus plan paid quarterly, plus excellent benefits including a 401K with immediate vesting and a generous company match. We are looking for an AGM who wants to become a GM. Come join OTO for career advancement

Nationally: $22.20 - $26.90/hour

*Rate depends upon state/market*

OTO Development is pleased to announce a wonderful opportunity for an **Assistant General Manager**.

**What will you be doing most days?**
- Participate in sales calls and site visits with members of the sales team to acquire new business or close on business
- Review financial reports and statements and work to determine areas of concern and improve performance
- Coach and support hotel team members to effectively manage wages and controllable expenses
- Manage costs within the hotel, including supplies, labor, utilities, food, and beverage expenses to within budgeted parameters
- Ensure service, technical skills, and other training occurs throughout the property
- Establish and maintain open, collaborative relationships with direct reports and entire team
- Establish a presence with team members on property and actively solicits team member feedback and utilize an open door policy
- Hire team members who demonstrate strong functional expertise, creativity, and leadership
- Observe service behaviors of team members and provides feedback to individuals and/or supervisors.
- Review comment cards, guest survey results, and other data to identify areas of improvement with team members
- Analyze service issues and identifies trends while facilitating the development of creative solutions to overcome obstacles
- Interface with customers on a regular basis to obtain feedback on the quality of product, service levels, and overall satisfaction
- Ensure that building is well maintained and that operational areas have an atmosphere that meets or exceeds guest expectations
- Ensure policies are administered fairly and consistently and that each team members performance is evaluated and recognized where appropriate
- Work to ensure property meets franchise standards and is a safe and secure facility for guests and team members

**What are the requirements for this position?**
- You have previous hotel management experience with a proven success in leadership of teams and guest service results
- You have prior experience with direct sales efforts producing at least 50% market mix of total revenues and overall strong financial knowledge
- You have a least a high school diploma with a college degree preferred
- You have a valid drivers license from the appropriate state
- You have exceptional time management and multitasking skills
- You have a customer focus and consistently strive to deliver optimal employee and customer satisfaction for the hotel

**Physical Requirements for this Position**

You must be able to walk and stand for extended periods of time as the job dictates.

**Travel Requirements**

This position requires up to 10% travel. Travel is outside the local area and overnight

**About OTO**

OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team

OTO provides competitive pay and benefit programs, including **medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.**

Brand: AC Hotel Washington DC

Address: 1112 19th Street NW Washington, DC - 20036

Property Description: DC0981D AC Hotel Washington DC

Property Number: DC0981D