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Bilingual Client Relations Specialist

3 months ago


Simi Valley, United States The Tax Defense Group Full time

Overview:
**Duties**:

- Communicate with clients to understand their needs and provide solutions
- Explain products or services to existing clients
- Conduct data entry to update client information accurately
- Analyze client data and prepare financial statements
- Resolve client inquiries and issues promptly and professionally
- Collaborate with internal teams to ensure client satisfaction
- Provide multilingual support to clients, particularly in English and Spanish

**Skills**:

- Excellent verbal and written communication skills in English and Spanish
- Strong data entry skills with high accuracy
- Proficiency in analyzing client data to drive business decisions

Pay: From $23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Flexible schedule
- On-the-job training
- Paid time off

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Commute:

- Simi Valley, CA 93065 (required)

Ability to Relocate:

- Simi Valley, CA 93065: Relocate before starting work (required)

Work Location: In person