Resident Relations Specialist
2 weeks ago
Resident Relations Specialist
Company Overview: Decron Properties is dedicated to providing exceptional living experiences in our multi-family residential communities.
Position Summary: The Resident Relations Specialist plays a crucial role in fostering positive relationships with residents and ensuring their satisfaction within our community.
Key Responsibilities:
- Resident Engagement: Organize and participate in community events aimed at enhancing resident interaction and retention.
- Service Excellence: Ensure timely follow-up on service requests, maintaining a high standard of service and communication with residents.
- Community Administration: Oversee the implementation of community policies and procedures, ensuring compliance and resident awareness.
- Marketing Initiatives: Assist in updating promotional materials and participate in outreach activities to attract new residents.
- Legal Knowledge: Maintain an understanding of Fair Housing regulations and local ordinances to effectively manage resident relations.
Qualifications: The ideal candidate will possess strong communication skills, a commitment to customer service, and the ability to work collaboratively within a team environment.
Additional Information: This position is essential to the overall success of our community operations and contributes significantly to resident satisfaction.
*Decron Properties is an Equal Opportunity Employer.*
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