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Assistant, Ops, Billing
3 months ago
We’re looking for motivated, engaged people to help make everyone’s journeys better.
- Responsible for ensuring the accuracy of billing information and bill airlines/non-airlines for services rendered
- Main Duties and Responsibilities:
- Daily review of flight service tickets for accuracy, input corrections into CxP Portal-
- Perform SAP back-flushing-
- Manually create billings for charters (101C) and off-scheduled flight activity-
- Audit flight tickets prior to cycle change assuring accuracy of menus and billing codes-
- Research billing discrepancies, assist with resolution due to price, quantity and service discrepancies-
- Escalate to Account Services Group any billing, pricing and cycle related issues-
- Assist dispatcher with processing of flights, communication with internal and external customers-
- Assist with other tasks and special projects as needed- Qualifications
**Education**:
- High school diploma or GEDWork Experience:
- Minimum of 1 year of experience in an administrative role is requiredTechnical Skills: (Certification, Licenses and Registration)- NoneLanguage / Communication Skills:
- Ability to communicate well with internal and external customers verbally and in writingJob Dimensions
Geographic Responsibility: USA
Type of Employment: Full-time
Travel %: None
Exemption Classification: non-exempt
Internal Relationships: employees at all levels of the organization
External Relationships:_ _Customers and vendors
Work Environment / Requirements of the Job:
- Excellent Microsoft Windows, Excel and Word skills.-
- 2 years of experience in Microsoft Office Suite.-
- Detailed oriented-
- Good basic math, analytical, follow-up, problem solving and organizational skills-
- Familiar with ERP software and SAP experience a plus.-
- Airline and food manufacturing industry experience helpful-
- Ability to adapt well to change and change managementMust have a solid working knowledge of MS Excel and MS Office-
- Must have excellent attention to detail-
- Must thrive in a team-based environment-
- Must have the ability and desire to meet required timelines, and be proactive in problem solvingBudget / Revenue Responsibility: (Local Currency)
Organization Structure
Direct Line Manager (Title): _Varies by unit:_ _“GM”; “Mgr, Ops, Finance”; “Spv, Admin, Billing”; “Dir. Of Assembly Proc”; or Mgr, Ops, Multi Process”
Dotted Line Manager (Title, if applicable): 0
Number of Direct Reports:_ _0
Number of Dotted Line Reports: 0
Estimated Total Size of Team:_ _2
gategroup Competencies Required to be Successful in the Job:
- Thinking - Information Search and analysis & problem resolution skills-
- Engaging - Understanding others, Team Leadership and Developing People-
- Inspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively-
- Achieving - Delivering business results under pressure, Championing Performance Improvement and Customer FocusDemonstrated Values to be Successful in the Position
- Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
- We treat each other with respect and we act with_ _integrity_- We communicate and keep each other informed-
- We put our heads together to problem solve and deliver_ _excellence_ _as a team-
- We have _passion _for our work and we pay attention to the little details-
- We foster an environment of _accountability_, take responsibility for our actions and learn from our mistakes-
- We do what we say we will do, when we say we are going to do it-
- We care about our coworkers, always taking an opportunity to make someone’s day better- The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position._
- gategroup_ is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against _on the basis of_ race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law._
- For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: _
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