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Front Desk Concierge

3 months ago

Rockville, United States ABC Services of Maryland Full time

Job description

**Days and Hours**:
1. Monday-Friday ( **3 PM to 11 PM**)

The concierge/front desk person works in a large residential condominium, and is responsible for performing the following:
**Customer Service is the most important skill for this job**
- Resident and guest check-in and monitoring
- **Package management**
- Signing in vendors and giving them FOB in exchange for their ID
- **Checking in packages**, putting information in package log notifying resident.
- Assist resident with packages, groceries, luggage, and any other assistance as needed.

**- Track move -in & move-out if requested by the property manager.**
- A**menity reservation and tracking.**
- Assist residents to arrange airport pick-up and drop-off.
- **Excellent Customer Service skills required.**
- **Surveillance and monitoring**.
- Reporting any issues to the general manager and following their instructions on how to resolve them.
- Computer Skills MS Office and **Building Link **use of office printers/ Scanner.
- Tasks are to help residents in any way you can.

Pay: $17.00 - $18.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday

**Experience**:

- Microsoft Office: 1 year (preferred)
- Customer Service: 2 years (preferred)
- Software Building Link: 1 year (preferred)
- Front desk Reception: 2 years (preferred)

Ability to Relocate:

- Rockville, MD 20852: Relocate before starting work (required)

Work Location: In person