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Sales Tour Receptionist

3 months ago


Kissimmee, United States Capital Vacations Full time

**Purpose**:
Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.

**Pay**:
$16 per hour, with an increase to $17 per hour after your first 90 days of employment.

$500 sign on bonus after first 90 days of employment.

**Job Duties**:

- Greet and check-in guest
- Assist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants
- Run and prepare reports - opening and closing
- Answer phones
- Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)
- Provide information to guests about the area, including directions and show information
- Coordinate with Sales Manager on any additional gifts to be issued for New Owners
- Prepares count and profiles of tours for the entire day
- Updates numbers to Sales Managers as more tours are added
- Communicates with Admin Manager or Leads with unusual tours/gifts
- Maintains clean lobby, stocks magazines or literature
- Other duties as assigned

**Job Requirements**

Education, Essential Training / Certifications, and Experience:

- High School Diploma/GED
- Prior Administrative experience
- Weekend availability required

**Benefits**:

- Medical, Dental, Vision
- 401k
- PTO
- Employee Perks

**Shift**:

- Full Time Schedule